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    CRM Analytics Market to 2025 - Global Analysis and Forecasts by Type, Deployment Type and Industry Verticals

    CRM Analytics Market to 2025 - Global Analysis and Forecasts by Type, Deployment Type and Industry Verticals

    • Report Code ID: RW0001554906
    • Category Software & Services
    • No. of Pages 150
    • Publication Month Feb-17
    • Publisher Name The Insight Partners
    Organizations nowadays are able to gather high volume of their customer's data from multiple sources. But, in order to optimize sales, marketing and services activities, augment the operations costs, and to achieve improved ROI; companies are increasingly using CRM analytics solutions. CRM analytics solutions also arms organizations with better decision making, opportunity for up-selling and cross selling while ultimately improving customer satisfaction and loyalty.

    The report aims to provide an overview of Global CRM Analytics Market along with detailed segmentation of market by type, deployment type and industry verticals and five major geographical regions. Global CRM Analytics market is expected to witness high growth during the forecast period due to increasing growth of data and needs for improved actionable insights for gaining edge over competitors and improving costumer loyalty.

    The objectives of this report are as follows:
    -To provide overview of the global CRM Analytics market
    -To analyze and forecast the global CRM Analytics market on the basis of type, deployment types, industry vertical
    -To provide market size and forecast till 2025 for overall CRM Analytics market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub-segmented across respective major countries
    -To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
    -To provide exhaustive PEST analysis for all five regions
    -To profiles key CRM Analytics players influencing the market along with their SWOT analysis and market strategies

    Some of the important players in CRM Analytics market are Oracle Corporation, Salesforce, Microsoft Corporation, Accenture PLC, SAS Institute, Inc., IBM Corporation, SAP SE, Adobe Systems, 1010data and Alpine Data Labs among others.
    1 Introduction
    1.1 Scope of Study
    1.2 Publisher Research Report Guidance

    2 Key Takeaways

    3 CRM Analytics Market Landscape
    3.1 Market Overview
    3.2 Market Segmentation
    3.2.1 CRM Analytics Market - By Type
    3.2.2 CRM Analytics Market - By Deployment Type
    3.2.3 CRM Analytics Market - By Industry Vertical
    3.2.4 Market - By Region
    3.2.4.1 By Countries
    3.3 PEST Analysis
    3.3.1 North America - PEST Analysis
    3.3.2 Europe - PEST Analysis
    3.3.3 Asia Pacific - PEST Analysis
    3.3.4 Middle East and Africa - PEST Analysis
    3.3.5 South America - PEST Analysis

    4 CRM Analytics Market - Key Industry Dynamics
    4.1 Impact Analysis
    4.2 Key Market Drivers
    4.3 Key Market Restraints
    4.4 Key Market Opportunities
    4.5 Future Trends

    5 CRM Analytics Market Analysis- Global
    5.1 Global CRM Analytics Market Overview
    5.2 Global CRM Analytics market forecast and analysis

    6 CRM Analytics Market Revenue and Forecasts to 2025 -Type
    6.1 Overview
    6.2 Type market forecast and analysis
    6.3 Sales and Marketing Analytics Market
    6.3.1 Overview
    6.3.2 Sales and Marketing market forecast and analysis
    6.4 Customer Analytics Market
    6.4.1 Overview
    6.4.2 Customer Analytics market forecast and analysis
    6.5 Social Media Analytics Market
    6.5.1 Overview
    6.5.2 Social Media Analytics market forecast and analysis
    6.6 Others Market
    6.6.1 Overview
    6.6.2 Others market forecast and analysis


    7 CRM Analytics Market Revenue and Forecasts to 2025 - Deployment Type
    7.1 Overview
    7.2 Deployment type market forecast and analysis
    7.3 On-Premise Deployment Market
    7.3.1 Overview
    7.3.2 On-Premise Deployment market forecast and analysis
    7.4 Cloud Deployment Market
    7.4.1 Overview
    7.4.2 Cloud Deployment market forecast and analysis
    7.5 Hybrid Deployment Market
    7.5.1 Overview
    7.5.2 Hybrid Deployment market forecast and analysis

    8 CRM Analytics Market Revenue and Forecasts to 2025 - Vertical
    8.1 Overview
    8.2 Vertical market forecast and analysis
    8.3 BFSI Market
    8.3.1 Overview
    8.3.2 BFSI market forecast and analysis
    8.4 Retail and FMCG Market
    8.4.1 Overview
    8.4.2 Retail and FMCG market forecast and analysis
    8.5 Transportation and Logistics Market
    8.5.1 Overview
    8.5.2 Transportation and Logistics market forecast and analysis
    8.6 Media and Entertainment Market
    8.6.1 Overview
    8.6.2 Media and Entertainment market forecast and analysis
    8.7 Healthcare Market
    8.7.1 Overview
    8.7.2 Healthcare market forecast and analysis
    8.8 Others Market
    8.8.1 Overview
    8.8.2 Others market forecast and analysis

    9 CRM Analytics Market Revenue and Forecasts to 2025 - Geographical Analysis
    9.1 North America
    9.1.1 North America CRM Analytics market overview
    9.1.2 North America CRM Analytics market forecast and analysis
    9.1.2.1 North America market forecast and analysis - By Countries
    9.1.2.1.1 US market
    9.1.2.1.2 Canada market
    9.1.2.1.3 Mexico market
    9.1.2.2 North America market forecast and analysis - By Type
    9.1.2.3 North America market forecast and analysis - By Deployment Type
    9.1.2.4 North America market forecast and analysis - By Vertical
    9.2 Europe
    9.2.1 Europe CRM Analytics market overview
    9.2.2 Europe CRM Analytics market forecast and analysis
    9.2.2.1 Europe market forecast and analysis - By Countries
    9.2.2.1.1 France market
    9.2.2.1.2 Germany market
    9.2.2.1.3 Italy market
    9.2.2.1.4 Spain market
    9.2.2.1.5 UK market
    9.2.2.2 Europe market forecast and analysis - By Type
    9.2.2.3 Europe market forecast and analysis - By Deployment Type
    9.2.2.4 Europe market forecast and analysis - By Vertical
    9.3 Asia Pacific (APAC)
    9.3.1 Asia Pacific CRM Analytics market overview
    9.3.2 Asia Pacific CRM Analytics market forecast and analysis
    9.3.2.1 Asia Pacific market forecast and analysis - By Countries
    9.3.2.1.1 Australia market
    9.3.2.1.2 China market
    9.3.2.1.3 India market
    9.3.2.1.4 Japan market
    9.3.2.2 Asia Pacific market forecast and analysis - By Type
    9.3.2.3 Asia Pacific market forecast and analysis - By Deployment Type
    9.3.2.4 Asia Pacific market forecast and analysis - By Vertical
    9.4 Middle East and Africa (MEA)
    9.4.1 Middle East and Africa CRM Analytics market overview
    9.4.2 Middle East and Africa CRM Analytics market forecast and analysis
    9.4.2.1 Middle East and Africa market forecast and analysis - By Countries
    9.4.2.1.1 South Africa market
    9.4.2.1.2 Saudi Arabia market
    9.4.2.1.3 UAE market
    9.4.2.2 Middle East and Africa market forecast and analysis - By Type
    9.4.2.3 Middle East and Africa market forecast and analysis - By Deployment Type
    9.4.2.4 Middle East and Africa market forecast and analysis - By Vertical
    9.5 South America (SAM)
    9.5.1 South America CRM Analytics market overview
    9.5.2 South America CRM Analytics market forecast and analysis
    9.5.2.1 South America market forecast and analysis - By Countries
    9.5.2.1.1 Brazil market
    9.5.2.2 South America market forecast and analysis - By Type
    9.5.2.3 South America market forecast and analysis - By Deployment Type
    9.5.2.4 South America market forecast and analysis - By Vertical

    10 Industry Landscape
    10.1 Mergers & acquisitions
    10.2 Market Initiatives
    10.3 New developments
    10.4 Investment scenarios

    11 Competitive Landscape
    11.1 Competitive Product mapping
    11.2 Market positioning/ market share

    12 CRM Analytics Market, Key Company Profiles
    12.1 Oracle Corporation
    12.1.1 Key Facts
    12.1.2 Business Description
    12.1.3 Products and services
    12.1.4 Financial Overview
    12.1.5 SWOT Analysis
    12.1.6 Key Developments
    12.2 Salesforce
    12.2.1 Key Facts
    12.2.2 Business Description
    12.2.3 Products and services
    12.2.4 Financial Overview
    12.2.5 SWOT Analysis
    12.2.6 Key Developments
    12.3 Microsoft Corporation
    12.3.1 Key Facts
    12.3.2 Business Description
    12.3.3 Products and services
    12.3.4 Financial Overview
    12.3.5 SWOT Analysis
    12.3.6 Key Developments
    12.4 Accenture PLC
    12.4.1 Key Facts
    12.4.2 Business Description
    12.4.3 Products and services
    12.4.4 Financial Overview
    12.4.5 SWOT Analysis
    12.4.6 Key Developments
    12.5 SAS Institute, Inc.
    12.5.1 Key Facts
    12.5.2 Business Description
    12.5.3 Products and services
    12.5.4 Financial Overview
    12.5.5 SWOT Analysis
    12.5.6 Key Developments
    12.6 IBM Corporation
    12.6.1 Key Facts
    12.6.2 Business Description
    12.6.3 Products and services
    12.6.4 Financial Overview
    12.6.5 SWOT Analysis
    12.6.6 Key Developments
    12.7 SAP SE
    12.7.1 Key Facts
    12.7.2 Business Description
    12.7.3 Products and services
    12.7.4 Financial Overview
    12.7.5 SWOT Analysis
    12.7.6 Key Developments
    12.8 Adobe Systems
    12.8.1 Key Facts
    12.8.2 Business Description
    12.8.3 Products and services
    12.8.4 Financial Overview
    12.8.5 SWOT Analysis
    12.8.6 Key Developments
    12.9 1010data
    12.9.1 Key Facts
    12.9.2 Business Description
    12.9.3 Products and services
    12.9.4 Financial Overview
    12.9.5 SWOT Analysis
    12.9.6 Key Developments
    12.10 Alpine Data Labs
    12.10.1 Key Facts
    12.10.2 Business Description
    12.10.3 Products and services
    12.10.4 Financial Overview
    12.10.5 SWOT Analysis
    12.10.6 Key Developments


    13 Appendix
    13.1 About Publisher
    13.2 Glossary of Terms
    13.3 Research Methodology
    Companies List

    - Oracle Corporation
    - Salesforce
    - Microsoft Corporation
    - Accenture PLC
    - SAS Institute, Inc.
    - IBM Corporation
    - SAP SE
    - Adobe Systems
    - 1010data
    - Alpine Data Labs

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