IT Industry Business Confidence Report H1 2016
Summary
Respondents feel that the current state of the economy will
remain stable and identify the Rest of the World and Asia-Pacific regions as
having more favorable opportunities with regard to economic conditions.
Additionally, an increase in customer confidence towards the IT industry is
attributed to growing technology needs from organizations, strengthening IT
budget allocations, rising significance towards online/digital presence, and
innovation in areas of cloud computing and big data. Over the next six months,
the industry will increase its expenditure on new product development and
mergers and acquisitions.
Key Findings
The highest percentage of survey
respondents with business operations in the Rest of the World foresee a
favorable economic environment in the region in H1 2016 (January–June 2016)
In total, 68% of IT industry executives are
optimistic about their company’s growth prospects in H1 2016, compared to 62%
of respondents who quoted that they are more optimistic about industry growth
during the same period
Overall, 69% of survey respondents who operate
in North America forecast a positive change in customer confidence during H1
2016
In H1 2016, 39% of global survey respondents
expect consulting prices to rise up to 6%, whereas 22% of respondents operating
in North America anticipate a rise between 4% and 5.99%
Globally, the majority of IT industry executives
indicated improving operational efficiency and customer retention as the top
two priorities over the next six months
Synopsis
IT Industry Business Confidence
Survey H1 2016 examines executives’ opinion on the business environment over
January–June 2016. It also highlights existing economic conditions, supplier
price variations, sales performance, industry and company growth outlook,
spending patterns, and key priorities.
What else does this report offer?
Current state of the global
economy: examines prevailing economic conditions globally and across various
regions
Company and industry growth outlook: provides
industry executives’ expectations towards the growth prospects of their company
and the industry over the next six months
Change in customer confidence: analyzes IT
industry executives’ opinion about the change in customer confidence during H1
2016
Supplier prices projection: determines expected
change in supplier prices across various categories and their impact on
business confidence
Change in staff headcount and sales performance:
tracks expected change in staff headcount and sales for H1 2016 among industry
executives globally
Significant investment activities: highlights
various areas in which industry executives intend to invest over the next six
months
Business concerns: provides information about
potential business concerns indicated by survey respondents for H1 2016
Key priorities: identifies top
priorities of industry executives operating in various regions
Reasons To Buy
Helps organizations to make
effective business strategies by knowing the prevailing business conditions and
sentiment within the IT industry
Helps to alter investment allocation by
understanding key focus areas highlighted by survey respondents during H1 2016
Helps to improve operational efficiency of the
organization by knowing about key priorities and major concerns of IT industry
executives
Organizations will be supported in business
expansion decisions by providing information about projected change in sales
performance and supplier prices
1 Introduction
1.1 Definitions
1.2 Methodology and sample size
1.3 Respondent profile
2 Economic State, Growth Prospects and Consumer Confidence
2.1 Existing economic environment
2.1.1 In H1 2016, the highest percentage of IT industry executives
view the current global economic condition to be stable
2.1.2 The majority of survey respondents highlight a favorable
economic environment in Asia and North America
2.1.3 Executives operating in the Rest of the World and
Asia-Pacific have more favorable opinions with regard to economic conditions
2.2 Industry and company growth outlook
2.2.1 The majority of IT industry executives project a positive
outlook for company and industry growth over the next six months
2.2.2 IT industry executives are more optimistic about company
growth prospects compared to industry growth prospects during H1 2016
2.2.3 Overall, 71% of business executives operating in Europe are
optimistic about company growth over the next six months
2.3 Expected change in consumer confidence
2.3.1 The highest percentage of survey respondents anticipate a
positive change in customer confidence during H1 2016
2.3.2 IT industry executives who operate in North America project
higher levels of customer confidence over the next six months compared to what
it is now
3 Supplier Prices, Staff Headcount and Sales Performance
3.1 Supplier prices expectations
3.1.1 In H1 2016, industry executives indicate the highest
increase in power and energy, and consulting prices
3.1.2 Software prices are expected to increase by 1.9% on average
during H1 2016
3.1.3 Supplier prices of hardware products are expected to
increase by 0.4% on average during H1 2016
3.1.4 Overall, 29% of respondents operating in Asia-Pacific
anticipate no change in power and energy prices
3.1.5 Overall, 30% of executives who operate in the Rest of the
World anticipate an increase of more than 10% in consulting prices over the
next six months
3.2 Anticipated change in staff head count and sales projections
3.2.1 Respondents from the Rest of the World anticipate the
highest increase in staff headcount and sales growth over the next six months
3.3 Anticipated change in spend on key activities
3.3.1 Global IT industry executives expect the highest investments
in new product development during H1 2016
4 Business Concerns and Organizational Priorities
4.1 Level of concerns and expected impact
4.1.1 Economical, industrial, and social or political issues
impact customer and business confidence
4.1.2 Executives who operate in Europe and Asia-Pacific
highlighted cyber crime and the performance of the Eurozone as their major
concerns for the next six months
4.1.3 The highest percentage of respondents who operate in North
America are concerned about the competition from new entrants in H1 2016
4.1.4 The performance of the Eurozone is the main concern for
global IT industry executives in H1 2016
4.1.5 IT industry respondents are concerned about rising cyber
crime activities over the next six months
4.2 Significance of potential business priorities
4.2.1 Operational efficiency and customer retention are the top
two priorities for respondents who operate in North America and Asia-Pacific in
H1 2016
4.2.2 Global IT industry respondents indicated improving
operational efficiency as one of their top priorities in H1 2016
4.2.3 Respondents highlighted a slight focus on corporate and
social responsibility initiatives over the next six months
5 Appendix
List of Figures
Figure 1: Profile of Respondents
Figure 2: State of the Economy: Key Takeouts
Figure 3: Current Economic Condition - Overall (H1 2016)
Figure 4: Current Economic Condition - Region
Figure 5: Current Economic Condition - Those Who Operate and Do
Not Operate in a Region
Figure 6: State of the Economy- in Their Words-1
Figure 7: State of the Economy- in Their Words-2
Figure 8: Growth Prospects and Consumer Confidence: Key Takeouts
Figure 9: Industry and Company Growth Prospects - Overall
Figure 10: Industry and Company Growth Prospects - Overall - In
detail
Figure 11: Industry and company growth prospects - Region
Figure 12: Anticipated Variation in Consumer Confidence - Overall
(H1 2016)
Figure 13: Anticipated Variation in Consumer Confidence - Region
Figure 14: Growth prospects and customer confidence: in their
words
Figure 15: ICT Products and Services Price and Expenditure: Key
Takeouts
Figure 16: Category Wise Supplier Prices Highlights
Figure 17: Projected Change in Supplier Prices - Software -
Overall and Regional
Figure 18: Projected Change in Supplier Prices - Hardware -
Overall and Regional
Figure 19: Projected Change in Supplier Prices - Power and Energy
- Overall and Regional
Figure 20: Projected Change in Supplier Prices - Consulting -
Overall and Regional
Figure 21: Staff Headcount and Sales Outlook - Regional - H1 2016
Figure 22: Expenditure Projection on Key Activities - Overall
Figure 23: Priorities and Concerns: Key Takeouts
Figure 24: Concerns: Overview
Figure 25: Top Five Business Concerns - Region
Figure 26: Business Concerns - Regional Highlights
Figure 27: Business Concerns - Overall and Regional - A
Figure 28: Business Concerns - Overall and Regional - B
Figure 29: Top Five Organizational Priorities - Region
Figure 30: Organizational Priorities - Regional Highlights
Figure 31: Organizational Priorities - Overall and Region