Conversational Support Software Market - Global Outlook and Forecast 2021-2027

Code: RW00014415140
Market Monitor Global
Aug-2021
Technology, Media, & Telecommunications
112 Pages

This report contains market size and forecasts of Conversational Support Software in Global, including the following market information:
Global Conversational Support Software Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global Conversational Support Software market was valued at xx million in 2020 and is projected to reach US$ xx million by 2027, at a CAGR of xx% during the forecast period.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Conversational Support Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Conversational Support Software Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global Conversational Support Software Market Segment Percentages, By Type, 2020 (%)
Cloud Based
On Premises

China Conversational Support Software Market, By Application, 2016-2021, 2022-2027 ($ millions)
China Conversational Support Software Market Segment Percentages, By Application, 2020 (%)
Large Enterprises
SMEs

Global Conversational Support Software Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global Conversational Support Software Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa

Competitor Analysis
The report also provides analysis of leading market participants including:
Total Conversational Support Software Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total Conversational Support Software Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
HubSpot
Intercom
Podium
Front App
Birdeye
Zendesk
Kustomer
Freshworks
Gladly
Drift
Dixa
Avaya
Help Scout
Userlike
Heymarket
Verloop
Sonar
Hootsuite
SocialSwell
Crisp
Richpanel
ADA SUPPORT
RingCentral
Helpshift
Conversocial
Quiq
MobileMonkey
Trengo
Acquire

Table of Contents

1 Introduction to Research & Analysis Reports
1.1 Conversational Support Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Conversational Support Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Conversational Support Software Overall Market Size
2.1 Global Conversational Support Software Market Size: 2021 VS 2027
2.2 Global Conversational Support Software Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Conversational Support Software Players in Global Market
3.2 Top Global Conversational Support Software Companies Ranked by Revenue
3.3 Global Conversational Support Software Revenue by Companies
3.4 Top 3 and Top 5 Conversational Support Software Companies in Global Market, by Revenue in 2020
3.5 Global Companies Conversational Support Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Conversational Support Software Players in Global Market
3.6.1 List of Global Tier 1 Conversational Support Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Conversational Support Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Conversational Support Software Market Size Markets, 2021 & 2027
4.1.2 Cloud Based
4.1.3 On Premises
4.2 By Type - Global Conversational Support Software Revenue & Forecasts
4.2.1 By Type - Global Conversational Support Software Revenue, 2016-2021
4.2.2 By Type - Global Conversational Support Software Revenue, 2022-2027
4.2.3 By Type - Global Conversational Support Software Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Conversational Support Software Market Size, 2021 & 2027
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Conversational Support Software Revenue & Forecasts
5.2.1 By Application - Global Conversational Support Software Revenue, 2016-2021
5.2.2 By Application - Global Conversational Support Software Revenue, 2022-2027
5.2.3 By Application - Global Conversational Support Software Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Conversational Support Software Market Size, 2021 & 2027
6.2 By Region - Global Conversational Support Software Revenue & Forecasts
6.2.1 By Region - Global Conversational Support Software Revenue, 2016-2021
6.2.2 By Region - Global Conversational Support Software Revenue, 2022-2027
6.2.3 By Region - Global Conversational Support Software Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Conversational Support Software Revenue, 2016-2027
6.3.2 US Conversational Support Software Market Size, 2016-2027
6.3.3 Canada Conversational Support Software Market Size, 2016-2027
6.3.4 Mexico Conversational Support Software Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Conversational Support Software Revenue, 2016-2027
6.4.2 Germany Conversational Support Software Market Size, 2016-2027
6.4.3 France Conversational Support Software Market Size, 2016-2027
6.4.4 U.K. Conversational Support Software Market Size, 2016-2027
6.4.5 Italy Conversational Support Software Market Size, 2016-2027
6.4.6 Russia Conversational Support Software Market Size, 2016-2027
6.4.7 Nordic Countries Conversational Support Software Market Size, 2016-2027
6.4.8 Benelux Conversational Support Software Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Conversational Support Software Revenue, 2016-2027
6.5.2 China Conversational Support Software Market Size, 2016-2027
6.5.3 Japan Conversational Support Software Market Size, 2016-2027
6.5.4 South Korea Conversational Support Software Market Size, 2016-2027
6.5.5 Southeast Asia Conversational Support Software Market Size, 2016-2027
6.5.6 India Conversational Support Software Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Conversational Support Software Revenue, 2016-2027
6.6.2 Brazil Conversational Support Software Market Size, 2016-2027
6.6.3 Argentina Conversational Support Software Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Conversational Support Software Revenue, 2016-2027
6.7.2 Turkey Conversational Support Software Market Size, 2016-2027
6.7.3 Israel Conversational Support Software Market Size, 2016-2027
6.7.4 Saudi Arabia Conversational Support Software Market Size, 2016-2027
6.7.5 UAE Conversational Support Software Market Size, 2016-2027
7 Players Profiles
7.1 HubSpot
7.1.1 HubSpot Corporate Summary
7.1.2 HubSpot Business Overview
7.1.3 HubSpot Conversational Support Software Major Product Offerings
7.1.4 HubSpot Conversational Support Software Revenue in Global (2016-2021)
7.1.5 HubSpot Key News
7.2 Intercom
7.2.1 Intercom Corporate Summary
7.2.2 Intercom Business Overview
7.2.3 Intercom Conversational Support Software Major Product Offerings
7.2.4 Intercom Conversational Support Software Revenue in Global (2016-2021)
7.2.5 Intercom Key News
7.3 Podium
7.3.1 Podium Corporate Summary
7.3.2 Podium Business Overview
7.3.3 Podium Conversational Support Software Major Product Offerings
7.3.4 Podium Conversational Support Software Revenue in Global (2016-2021)
7.3.5 Podium Key News
7.4 Front App
7.4.1 Front App Corporate Summary
7.4.2 Front App Business Overview
7.4.3 Front App Conversational Support Software Major Product Offerings
7.4.4 Front App Conversational Support Software Revenue in Global (2016-2021)
7.4.5 Front App Key News
7.5 Birdeye
7.5.1 Birdeye Corporate Summary
7.5.2 Birdeye Business Overview
7.5.3 Birdeye Conversational Support Software Major Product Offerings
7.5.4 Birdeye Conversational Support Software Revenue in Global (2016-2021)
7.5.5 Birdeye Key News
7.6 Zendesk
7.6.1 Zendesk Corporate Summary
7.6.2 Zendesk Business Overview
7.6.3 Zendesk Conversational Support Software Major Product Offerings
7.6.4 Zendesk Conversational Support Software Revenue in Global (2016-2021)
7.6.5 Zendesk Key News
7.7 Kustomer
7.7.1 Kustomer Corporate Summary
7.7.2 Kustomer Business Overview
7.7.3 Kustomer Conversational Support Software Major Product Offerings
7.4.4 Kustomer Conversational Support Software Revenue in Global (2016-2021)
7.7.5 Kustomer Key News
7.8 Freshworks
7.8.1 Freshworks Corporate Summary
7.8.2 Freshworks Business Overview
7.8.3 Freshworks Conversational Support Software Major Product Offerings
7.8.4 Freshworks Conversational Support Software Revenue in Global (2016-2021)
7.8.5 Freshworks Key News
7.9 Gladly
7.9.1 Gladly Corporate Summary
7.9.2 Gladly Business Overview
7.9.3 Gladly Conversational Support Software Major Product Offerings
7.9.4 Gladly Conversational Support Software Revenue in Global (2016-2021)
7.9.5 Gladly Key News
7.10 Drift
7.10.1 Drift Corporate Summary
7.10.2 Drift Business Overview
7.10.3 Drift Conversational Support Software Major Product Offerings
7.10.4 Drift Conversational Support Software Revenue in Global (2016-2021)
7.10.5 Drift Key News
7.11 Dixa
7.11.1 Dixa Corporate Summary
7.11.2 Dixa Business Overview
7.11.3 Dixa Conversational Support Software Major Product Offerings
7.11.4 Dixa Conversational Support Software Revenue in Global (2016-2021)
7.11.5 Dixa Key News
7.12 Avaya
7.12.1 Avaya Corporate Summary
7.12.2 Avaya Business Overview
7.12.3 Avaya Conversational Support Software Major Product Offerings
7.12.4 Avaya Conversational Support Software Revenue in Global (2016-2021)
7.12.5 Avaya Key News
7.13 Help Scout
7.13.1 Help Scout Corporate Summary
7.13.2 Help Scout Business Overview
7.13.3 Help Scout Conversational Support Software Major Product Offerings
7.13.4 Help Scout Conversational Support Software Revenue in Global (2016-2021)
7.13.5 Help Scout Key News
7.14 Userlike
7.14.1 Userlike Corporate Summary
7.14.2 Userlike Business Overview
7.14.3 Userlike Conversational Support Software Major Product Offerings
7.14.4 Userlike Conversational Support Software Revenue in Global (2016-2021)
7.14.5 Userlike Key News
7.15 Heymarket
7.15.1 Heymarket Corporate Summary
7.15.2 Heymarket Business Overview
7.15.3 Heymarket Conversational Support Software Major Product Offerings
7.15.4 Heymarket Conversational Support Software Revenue in Global (2016-2021)
7.15.5 Heymarket Key News
7.16 Verloop
7.16.1 Verloop Corporate Summary
7.16.2 Verloop Business Overview
7.16.3 Verloop Conversational Support Software Major Product Offerings
7.16.4 Verloop Conversational Support Software Revenue in Global (2016-2021)
7.16.5 Verloop Key News
7.17 Sonar
7.17.1 Sonar Corporate Summary
7.17.2 Sonar Business Overview
7.17.3 Sonar Conversational Support Software Major Product Offerings
7.17.4 Sonar Conversational Support Software Revenue in Global (2016-2021)
7.17.5 Sonar Key News
7.18 Hootsuite
7.18.1 Hootsuite Corporate Summary
7.18.2 Hootsuite Business Overview
7.18.3 Hootsuite Conversational Support Software Major Product Offerings
7.18.4 Hootsuite Conversational Support Software Revenue in Global (2016-2021)
7.18.5 Hootsuite Key News
7.19 SocialSwell
7.19.1 SocialSwell Corporate Summary
7.19.2 SocialSwell Business Overview
7.19.3 SocialSwell Conversational Support Software Major Product Offerings
7.19.4 SocialSwell Conversational Support Software Revenue in Global (2016-2021)
7.19.5 SocialSwell Key News
7.20 Crisp
7.20.1 Crisp Corporate Summary
7.20.2 Crisp Business Overview
7.20.3 Crisp Conversational Support Software Major Product Offerings
7.20.4 Crisp Conversational Support Software Revenue in Global (2016-2021)
7.20.5 Crisp Key News
7.21 Richpanel
7.21.1 Richpanel Corporate Summary
7.21.2 Richpanel Business Overview
7.21.3 Richpanel Conversational Support Software Major Product Offerings
7.21.4 Richpanel Conversational Support Software Revenue in Global (2016-2021)
7.21.5 Richpanel Key News
7.22 ADA SUPPORT
7.22.1 ADA SUPPORT Corporate Summary
7.22.2 ADA SUPPORT Business Overview
7.22.3 ADA SUPPORT Conversational Support Software Major Product Offerings
7.22.4 ADA SUPPORT Conversational Support Software Revenue in Global (2016-2021)
7.22.5 ADA SUPPORT Key News
7.23 RingCentral
7.23.1 RingCentral Corporate Summary
7.23.2 RingCentral Business Overview
7.23.3 RingCentral Conversational Support Software Major Product Offerings
7.23.4 RingCentral Conversational Support Software Revenue in Global (2016-2021)
7.23.5 RingCentral Key News
7.24 Helpshift
7.24.1 Helpshift Corporate Summary
7.24.2 Helpshift Business Overview
7.24.3 Helpshift Conversational Support Software Major Product Offerings
7.24.4 Helpshift Conversational Support Software Revenue in Global (2016-2021)
7.24.5 Helpshift Key News
7.25 Conversocial
7.25.1 Conversocial Corporate Summary
7.25.2 Conversocial Business Overview
7.25.3 Conversocial Conversational Support Software Major Product Offerings
7.25.4 Conversocial Conversational Support Software Revenue in Global (2016-2021)
7.25.5 Conversocial Key News
7.26 Quiq
7.26.1 Quiq Corporate Summary
7.26.2 Quiq Business Overview
7.26.3 Quiq Conversational Support Software Major Product Offerings
7.26.4 Quiq Conversational Support Software Revenue in Global (2016-2021)
7.26.5 Quiq Key News
7.27 MobileMonkey
7.27.1 MobileMonkey Corporate Summary
7.27.2 MobileMonkey Business Overview
7.27.3 MobileMonkey Conversational Support Software Major Product Offerings
7.27.4 MobileMonkey Conversational Support Software Revenue in Global (2016-2021)
7.27.5 MobileMonkey Key News
7.28 Trengo
7.28.1 Trengo Corporate Summary
7.28.2 Trengo Business Overview
7.28.3 Trengo Conversational Support Software Major Product Offerings
7.28.4 Trengo Conversational Support Software Revenue in Global (2016-2021)
7.28.5 Trengo Key News
7.29 Acquire
7.29.1 Acquire Corporate Summary
7.29.2 Acquire Business Overview
7.29.3 Acquire Conversational Support Software Major Product Offerings
7.29.4 Acquire Conversational Support Software Revenue in Global (2016-2021)
7.29.5 Acquire Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List of Tables
Table 1. Conversational Support Software Market Opportunities & Trends in Global Market
Table 2. Conversational Support Software Market Drivers in Global Market
Table 3. Conversational Support Software Market Restraints in Global Market
Table 4. Key Players of Conversational Support Software in Global Market
Table 5. Top Conversational Support Software Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Conversational Support Software Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Conversational Support Software Revenue Share by Companies, 2016-2021
Table 8. Global Companies Conversational Support Software Product Type
Table 9. List of Global Tier 1 Conversational Support Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Conversational Support Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type

HubSpot
Intercom
Podium
Front App
Birdeye
Zendesk
Kustomer
Freshworks
Gladly
Drift
Dixa
Avaya
Help Scout
Userlike
Heymarket
Verloop
Sonar
Hootsuite
SocialSwell
Crisp
Richpanel
ADA SUPPORT
RingCentral
Helpshift
Conversocial
Quiq
MobileMonkey
Trengo
Acquire

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