This report contains market size and forecasts of CRM Software in Global, including the following market information:
Global CRM Software Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global CRM Software market was valued at 16600 million in 2020 and is projected to reach US$ 19350 million by 2027, at a CAGR of 3.9% during the forecast period.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the CRM Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global CRM Software Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global CRM Software Market Segment Percentages, By Type, 2020 (%)
On-Premise
Cloud Based
China CRM Software Market, By Application, 2016-2021, 2022-2027 ($ millions)
China CRM Software Market Segment Percentages, By Application, 2020 (%)
SME Enterprises
Large Enterprises
Global CRM Software Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global CRM Software Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Total CRM Software Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total CRM Software Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
Oracle
SAP
Salesforce
Microsoft
ICIMS
Simplicant
Zoho
Insightly
Freshdesk
Newton Software
Pipedrive
Sage
Infusionsoft
ProsperWorks
NetSuite
TeamWox
SalesNexus
Act
Hubspot
Maximizer
Salesboom
SugarCRM
Table of Contents
1 Introduction to Research & Analysis Reports
1.1 CRM Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global CRM Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global CRM Software Overall Market Size
2.1 Global CRM Software Market Size: 2021 VS 2027
2.2 Global CRM Software Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top CRM Software Players in Global Market
3.2 Top Global CRM Software Companies Ranked by Revenue
3.3 Global CRM Software Revenue by Companies
3.4 Top 3 and Top 5 CRM Software Companies in Global Market, by Revenue in 2020
3.5 Global Companies CRM Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 CRM Software Players in Global Market
3.6.1 List of Global Tier 1 CRM Software Companies
3.6.2 List of Global Tier 2 and Tier 3 CRM Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global CRM Software Market Size Markets, 2021 & 2027
4.1.2 On-Premise
4.1.3 Cloud Based
4.2 By Type - Global CRM Software Revenue & Forecasts
4.2.1 By Type - Global CRM Software Revenue, 2016-2021
4.2.2 By Type - Global CRM Software Revenue, 2022-2027
4.2.3 By Type - Global CRM Software Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global CRM Software Market Size, 2021 & 2027
5.1.2 SME Enterprises
5.1.3 Large Enterprises
5.2 By Application - Global CRM Software Revenue & Forecasts
5.2.1 By Application - Global CRM Software Revenue, 2016-2021
5.2.2 By Application - Global CRM Software Revenue, 2022-2027
5.2.3 By Application - Global CRM Software Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global CRM Software Market Size, 2021 & 2027
6.2 By Region - Global CRM Software Revenue & Forecasts
6.2.1 By Region - Global CRM Software Revenue, 2016-2021
6.2.2 By Region - Global CRM Software Revenue, 2022-2027
6.2.3 By Region - Global CRM Software Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America CRM Software Revenue, 2016-2027
6.3.2 US CRM Software Market Size, 2016-2027
6.3.3 Canada CRM Software Market Size, 2016-2027
6.3.4 Mexico CRM Software Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe CRM Software Revenue, 2016-2027
6.4.2 Germany CRM Software Market Size, 2016-2027
6.4.3 France CRM Software Market Size, 2016-2027
6.4.4 U.K. CRM Software Market Size, 2016-2027
6.4.5 Italy CRM Software Market Size, 2016-2027
6.4.6 Russia CRM Software Market Size, 2016-2027
6.4.7 Nordic Countries CRM Software Market Size, 2016-2027
6.4.8 Benelux CRM Software Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia CRM Software Revenue, 2016-2027
6.5.2 China CRM Software Market Size, 2016-2027
6.5.3 Japan CRM Software Market Size, 2016-2027
6.5.4 South Korea CRM Software Market Size, 2016-2027
6.5.5 Southeast Asia CRM Software Market Size, 2016-2027
6.5.6 India CRM Software Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America CRM Software Revenue, 2016-2027
6.6.2 Brazil CRM Software Market Size, 2016-2027
6.6.3 Argentina CRM Software Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa CRM Software Revenue, 2016-2027
6.7.2 Turkey CRM Software Market Size, 2016-2027
6.7.3 Israel CRM Software Market Size, 2016-2027
6.7.4 Saudi Arabia CRM Software Market Size, 2016-2027
6.7.5 UAE CRM Software Market Size, 2016-2027
7 Players Profiles
7.1 Oracle
7.1.1 Oracle Corporate Summary
7.1.2 Oracle Business Overview
7.1.3 Oracle CRM Software Major Product Offerings
7.1.4 Oracle CRM Software Revenue in Global (2016-2021)
7.1.5 Oracle Key News
7.2 SAP
7.2.1 SAP Corporate Summary
7.2.2 SAP Business Overview
7.2.3 SAP CRM Software Major Product Offerings
7.2.4 SAP CRM Software Revenue in Global (2016-2021)
7.2.5 SAP Key News
7.3 Salesforce
7.3.1 Salesforce Corporate Summary
7.3.2 Salesforce Business Overview
7.3.3 Salesforce CRM Software Major Product Offerings
7.3.4 Salesforce CRM Software Revenue in Global (2016-2021)
7.3.5 Salesforce Key News
7.4 Microsoft
7.4.1 Microsoft Corporate Summary
7.4.2 Microsoft Business Overview
7.4.3 Microsoft CRM Software Major Product Offerings
7.4.4 Microsoft CRM Software Revenue in Global (2016-2021)
7.4.5 Microsoft Key News
7.5 ICIMS
7.5.1 ICIMS Corporate Summary
7.5.2 ICIMS Business Overview
7.5.3 ICIMS CRM Software Major Product Offerings
7.5.4 ICIMS CRM Software Revenue in Global (2016-2021)
7.5.5 ICIMS Key News
7.6 Simplicant
7.6.1 Simplicant Corporate Summary
7.6.2 Simplicant Business Overview
7.6.3 Simplicant CRM Software Major Product Offerings
7.6.4 Simplicant CRM Software Revenue in Global (2016-2021)
7.6.5 Simplicant Key News
7.7 Zoho
7.7.1 Zoho Corporate Summary
7.7.2 Zoho Business Overview
7.7.3 Zoho CRM Software Major Product Offerings
7.4.4 Zoho CRM Software Revenue in Global (2016-2021)
7.7.5 Zoho Key News
7.8 Insightly
7.8.1 Insightly Corporate Summary
7.8.2 Insightly Business Overview
7.8.3 Insightly CRM Software Major Product Offerings
7.8.4 Insightly CRM Software Revenue in Global (2016-2021)
7.8.5 Insightly Key News
7.9 Freshdesk
7.9.1 Freshdesk Corporate Summary
7.9.2 Freshdesk Business Overview
7.9.3 Freshdesk CRM Software Major Product Offerings
7.9.4 Freshdesk CRM Software Revenue in Global (2016-2021)
7.9.5 Freshdesk Key News
7.10 Newton Software
7.10.1 Newton Software Corporate Summary
7.10.2 Newton Software Business Overview
7.10.3 Newton Software CRM Software Major Product Offerings
7.10.4 Newton Software CRM Software Revenue in Global (2016-2021)
7.10.5 Newton Software Key News
7.11 Pipedrive
7.11.1 Pipedrive Corporate Summary
7.11.2 Pipedrive Business Overview
7.11.3 Pipedrive CRM Software Major Product Offerings
7.11.4 Pipedrive CRM Software Revenue in Global (2016-2021)
7.11.5 Pipedrive Key News
7.12 Sage
7.12.1 Sage Corporate Summary
7.12.2 Sage Business Overview
7.12.3 Sage CRM Software Major Product Offerings
7.12.4 Sage CRM Software Revenue in Global (2016-2021)
7.12.5 Sage Key News
7.13 Infusionsoft
7.13.1 Infusionsoft Corporate Summary
7.13.2 Infusionsoft Business Overview
7.13.3 Infusionsoft CRM Software Major Product Offerings
7.13.4 Infusionsoft CRM Software Revenue in Global (2016-2021)
7.13.5 Infusionsoft Key News
7.14 ProsperWorks
7.14.1 ProsperWorks Corporate Summary
7.14.2 ProsperWorks Business Overview
7.14.3 ProsperWorks CRM Software Major Product Offerings
7.14.4 ProsperWorks CRM Software Revenue in Global (2016-2021)
7.14.5 ProsperWorks Key News
7.15 NetSuite
7.15.1 NetSuite Corporate Summary
7.15.2 NetSuite Business Overview
7.15.3 NetSuite CRM Software Major Product Offerings
7.15.4 NetSuite CRM Software Revenue in Global (2016-2021)
7.15.5 NetSuite Key News
7.16 TeamWox
7.16.1 TeamWox Corporate Summary
7.16.2 TeamWox Business Overview
7.16.3 TeamWox CRM Software Major Product Offerings
7.16.4 TeamWox CRM Software Revenue in Global (2016-2021)
7.16.5 TeamWox Key News
7.17 SalesNexus
7.17.1 SalesNexus Corporate Summary
7.17.2 SalesNexus Business Overview
7.17.3 SalesNexus CRM Software Major Product Offerings
7.17.4 SalesNexus CRM Software Revenue in Global (2016-2021)
7.17.5 SalesNexus Key News
7.18 Act
7.18.1 Act Corporate Summary
7.18.2 Act Business Overview
7.18.3 Act CRM Software Major Product Offerings
7.18.4 Act CRM Software Revenue in Global (2016-2021)
7.18.5 Act Key News
7.19 Hubspot
7.19.1 Hubspot Corporate Summary
7.19.2 Hubspot Business Overview
7.19.3 Hubspot CRM Software Major Product Offerings
7.19.4 Hubspot CRM Software Revenue in Global (2016-2021)
7.19.5 Hubspot Key News
7.20 Maximizer
7.20.1 Maximizer Corporate Summary
7.20.2 Maximizer Business Overview
7.20.3 Maximizer CRM Software Major Product Offerings
7.20.4 Maximizer CRM Software Revenue in Global (2016-2021)
7.20.5 Maximizer Key News
7.21 Salesboom
7.21.1 Salesboom Corporate Summary
7.21.2 Salesboom Business Overview
7.21.3 Salesboom CRM Software Major Product Offerings
7.21.4 Salesboom CRM Software Revenue in Global (2016-2021)
7.21.5 Salesboom Key News
7.22 SugarCRM
7.22.1 SugarCRM Corporate Summary
7.22.2 SugarCRM Business Overview
7.22.3 SugarCRM CRM Software Major Product Offerings
7.22.4 SugarCRM CRM Software Revenue in Global (2016-2021)
7.22.5 SugarCRM Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. CRM Software Market Opportunities & Trends in Global Market
Table 2. CRM Software Market Drivers in Global Market
Table 3. CRM Software Market Restraints in Global Market
Table 4. Key Players of CRM Software in Global Market
Table 5. Top CRM Software Players in Global Market, Ranking by Revenue (2019)
Table 6. Global CRM Software Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global CRM Software Revenue Share by Companies, 2016-2021
Table 8. Global Companies CRM Software Product Type
Table 9. List of Global Tier 1 CRM Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 CRM Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type
Oracle
SAP
Salesforce
Microsoft
ICIMS
Simplicant
Zoho
Insightly
Freshdesk
Newton Software
Pipedrive
Sage
Infusionsoft
ProsperWorks
NetSuite
TeamWox
SalesNexus
Act
Hubspot
Maximizer
Salesboom
SugarCRM