Covid-19 has impacted the supply and demand status for many industries along the supply chain. In this report a comprehensive analysis of current global CRM Software market in terms of demand and supply environment is provided, as well as price trend currently and in the next few years. Global leading players are profiled with their revenue, market share, profit margin, major product portfolio and SWOT analysis. This report also includes global and regional market size and forecast, major product development trend and typical downstream segment scenario, under the context of market drivers and inhibitors analysis. According to this survey, the global CRM Software market is estimated to have reached $ xx million in 2020, and projected to grow at a CAGR of xx% to $ xx million in 2027.
Segmented by Category
On-Premise
Cloud Based
Segmented by End User/Segment
SME Enterprises
Large Enterprises
Segmented by Country
North America
United States
Canada
Mexico
Europe
Germany
France
UK
Italy
Russia
Spain
Asia Pacific
China
Japan
Korea
Southeast Asia
India
Australasia
Central & South America
Brazil
Argentina
Colombia
Middle East & Africa
Iran
Israel
Turkey
South Africa
Saudi Arabia
Key manufacturers included in this survey
Zoho
TeamWox
SugarCRM
Simplicant
SAP
SalesNexus
Salesforce
Salesboom
Sage
ProsperWorks
Pipedrive
Oracle
Newton Software
NetSuite
Microsoft
Maximizer
Insightly
Infusionsoft
ICIMS
Hubspot
Freshdesk
Act
Table of Contents
1 Product Introduction and Overview
1.1 Product Definition
1.2 Product Specification
1.3 Global Market Overview
1.3.1 Global CRM Software Market Status and Forecast (2016-2027)
1.3.2 Global CRM Software Sales Value CAGR by Region
1.4 Market Drivers, Inhibitors
1.4.1 Market Drivers
1.4.2 Market Inhibitors
1.4.3 COVID-19 Impact Analysis
2 Global CRM Software Supply by Company
2.1 Global CRM Software Sales Value by Company
2.2 CRM Software Sales Area of Main Manufacturers
2.3 Trend of Concentration Rate
3 Global and Regional CRM Software Market Status by Category
3.1 CRM Software Category Introduction
3.1.1 On-Premise
3.1.2 Cloud Based
3.2 Global CRM Software Market by Category
3.3 North America: by Category
3.4 Europe: by Category
3.5 Asia Pacific: by Category
3.6 Central & South America: by Category
3.7 Middle East & Africa: by Category
4 Global and Regional CRM Software Market Status by End User/Segment
4.1 CRM Software Segment by End User/Segment
4.1.1 SME Enterprises
4.1.2 Large Enterprises
4.2 Global CRM Software Market by End User/Segment
4.3 North America: by End User/Segment
4.4 Europe: by End User/Segment
4.5 Asia Pacific: by End User/Segment
4.6 Central & South America: by End User/Segment
4.7 Middle East & Africa: by End User/Segment
5 Global CRM Software Market Status by Region
5.1 Global CRM Software Market by Region
5.2 North America CRM Software Market Status
5.3 Europe CRM Software Market Status
5.4 Asia Pacific CRM Software Market Status
5.5 Central & South America CRM Software Market Status
5.6 Middle East & Africa CRM Software Market Status
6 North America CRM Software Market Status
6.1 North America CRM Software Market by Country
6.2 United States
6.3 Canada
6.4 Mexico
7 Europe CRM Software Market Status
7.1 Europe CRM Software Market by Country
7.2 Germany
7.3 France
7.4 UK
7.5 Italy
7.6 Russia
7.7 Spain
8 Asia Pacific CRM Software Market Status
8.1 Asia Pacific CRM Software Market by Country
8.2 China
8.3 Japan
8.4 Korea
8.5 Southeast Asia
8.6 India
8.7 Australasia
9 Central & South America CRM Software Market Status
9.1 Central & South America CRM Software Market by Country
9.2 Brazil
9.3 Argentina
9.4 Colombia
10 Middle East & Africa CRM Software Market Status
10.1 Middle East & Africa CRM Software Market by Country
10.2 Iran
10.3 Israel
10.4 Turkey
10.5 South Africa
10.8 Saudi Arabia
11 Major Downstream Customers Analysis
11.1 Customer One Analysis
11.2 Customer Two Analysis
11.3 Customer Three Analysis
11.4 Customer Four Analysis
12 Global CRM Software Market Forecast by Category and by End User/Segment
12.1 Global CRM Software Sales Value Forecast (2022-2027)
12.2 Global CRM Software Forecast by Category
12.3 Global CRM Software Forecast by End User/Segment
13 Global CRM Software Market Forecast by Region/Country
13.1 Global CRM Software Market Forecast by Region (2022-2027)
13.2 North America Market Forecast
13.3 Europe Market Forecast
13.4 Asia Pacific Market Forecast
13.5 Central & South America Market Forecast
13.6 Middle East & Africa Market Forecast
14 Key Participants Company Information
14.1 Zoho
14.1.1 Company Information
14.1.2 CRM Software Product Introduction
14.1.3 Zoho
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.1.4 SWOT Analysis
14.2 TeamWox
14.2.1 Company Information
14.2.2 CRM Software Product Introduction
14.2.3 TeamWox
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.2.4 SWOT Analysis
14.3 SugarCRM
14.3.1 Company Information
14.3.2 CRM Software Product Introduction
14.3.3 SugarCRM
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.3.4 SWOT Analysis
14.4 Simplicant
14.4.1 Company Information
14.4.2 CRM Software Product Introduction
14.4.3 Simplicant
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.4.4 SWOT Analysis
14.5 SAP
14.5.1 Company Information
14.5.2 CRM Software Product Introduction
14.5.3 SAP
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.5.4 SWOT Analysis
14.6 SalesNexus
14.6.1 Company Information
14.6.2 CRM Software Product Introduction
14.6.3 SalesNexus
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.6.4 SWOT Analysis
14.7 Salesforce
14.7.1 Company Information
14.7.2 CRM Software Product Introduction
14.7.3 Salesforce
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.7.4 SWOT Analysis
14.8 Salesboom
14.8.1 Company Information
14.8.2 CRM Software Product Introduction
14.8.3 Salesboom
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.8.4 SWOT Analysis
14.9 Sage
14.9.1 Company Information
14.9.2 CRM Software Product Introduction
14.9.3 Sage
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.9.4 SWOT Analysis
14.10 ProsperWorks
14.10.1 Company Information
14.10.2 CRM Software Product Introduction
14.10.3 ProsperWorks
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
14.10.4 SWOT Analysis
14.11 Pipedrive
14.12 Oracle
14.13 Newton Software
14.14 NetSuite
14.15 Microsoft
14.16 Maximizer
14.17 Insightly
14.18 Infusionsoft
14.19 ICIMS
14.20 Hubspot
14.21 Freshdesk
14.22 Act
15 Conclusion
16 Methodology
List of Tables
Table Global CRM Software Sales Value (Million USD) and CAGR by Region (2016-2027)
Table Global CRM Software Sales Value (Million USD) by Company (2019-2021)
Table Global CRM Software Sales Value Market Share by Company (2019-2021)
Table Main Manufacturers CRM Software Sales Area
Table CRM Software Market Concentration (Top 3, Top 5) (2019-2021)
Table Global CRM Software Sales Value (Million USD) by Category (2016-2021)
Table Global CRM Software Sals Value Market Share by Category (2016-2021)
Table North America CRM Software Sales Value (Million USD) by Category (2016-2021)
Table North America CRM Software Sales Value Market Share by Category (2016-2021)
Table Europe CRM Software Sales Value (Million USD) by Category (2016-2021)
Table Europe CRM Software Sales Value Market Share by Category (2016-2021)
Table Asia Pacific CRM Software Sales Value (Million USD) by Category (2016-2021)
Table Asia Pacific CRM Software Sales Value Market Share by Category (2016-2021)
Table Central & South America CRM Software Sales Value (Million USD) by Category (2016-2021)
Table Central & South America Pacific CRM Software Sales Value Market Share by Category (2016-2021)
Table Middle East & Africa CRM Software Sales Value (Million USD) by Category (2016-2021)
Table Middle East & Africa CRM Software Sales Value Market Share by Category (2016-2021)
Table Global CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table Global CRM Software Value Market Share by End User/Segment (2016-2021)
Table North America CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table North America CRM Software Sales Value Market Share by End User/Segment (2016-2021)
Table Europe CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table Europe CRM Software Sales Value Market Share by End User/Segment (2016-2021)
Table Asia Pacific CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table Asia Pacific CRM Software Sales Value Market Share by End User/Segment (2016-2021)
Table Central & South America CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table Central & South America Pacific CRM Software Sales Value Market Share by End User/Segment (2016-2021)
Table Middle East & Africa CRM Software Sales Value (Million USD) by End User/Segment (2016-2021)
Table Middle East & Africa CRM Software Sales Value Market Share by End User/Segment (2016-2021)
Table Global CRM Software Sales Value (Million USD) by Region (2016-2021)
Table Global CRM Software Value Market Share by Region (2016-2021)
Table North America CRM Software Sales Value (Million USD) by Country (2016-2021)
Table North America CRM Software Value Market Share by Country (2016-2021)
Table Europe CRM Software Sales Value (Million USD) by Country (2016-2021)
Table Europe CRM Software Value Market Share by Country (2016-2021)
Table Asia Pacific CRM Software Sales Value (Million USD) by Country (2016-2021)
Table Asia Pacific CRM Software Value Market Share by Country (2016-2021)
Table Central & South America CRM Software Sales Value (Million USD) by Country (2016-2021)
Table Central & South America CRM Software Value Market Share by Country (2016-2021)
Table Middle East & Africa CRM Software Sales Value (Million USD) by Country (2016-2021)
Table Middle East & Africa CRM Software Value Market Share by Country (2016-2021)
Table Global CRM Software Value (Million USD) Forecast by Category (2022-2027)
Table Global CRM Software Value Market Share Forecast by Category (2022-2027)
Table Global CRM Software Value (Million USD) Forecast by End User/Segment (2022-2027)
Table Global CRM Software Value Market Share Forecast by End User/Segment (2022-2027)
Table Global CRM Software Value (Million USD) Forecast by Region (2022-2027)
Table Global CRM Software Value Market Share Forecast by Region (2022-2027)
Table Zoho
Company Information
Table Zoho
Product Introduction
Table Zoho
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table TeamWox
Company Information
Table TeamWox
Product Introduction
Table TeamWox
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table SugarCRM
Company Information
Table SugarCRM
Product Introduction
Table SugarCRM
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table Simplicant
Company Information
Table Simplicant
Product Introduction
Table Simplicant
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table SAP
Company Information
Table SAP
Product Introduction
Table SAP
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table SalesNexus
Company Information
Table SalesNexus
Product Introduction
Table SalesNexus
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table Salesforce
Company Information
Table Salesforce
Product Introduction
Table Salesforce
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table Salesboom
Company Information
Table Salesboom
Product Introduction
Table Salesboom
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table Sage
Company Information
Table Sage
Product Introduction
Table Sage
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
Table ProsperWorks
Company Information
Table ProsperWorks
Product Introduction
Table ProsperWorks
CRM Software Sales Value, Gross Margin and Global Share (2019-2021)
List of Figures
Figure CRM Software Picture
Figure Global CRM Software Sales Value (Million USD) and Growth Rate (2016-2027)
Figure Global CRM Software Sales Value CAGR (2020-2027) by Region
Figure Global CRM Software Sales Value Market Share by Company, 2020
Figure Product Picture of On-Premise
Figure Product Picture of Cloud Based
Figure Global CRM Software Sales Value Market Share by Category, 2020
Figure North America CRM Software Sales Value Market Share by Category, 2020
Figure Europe CRM Software Sales Value Market Share by Category, 2020
Figure Asia Pacific CRM Software Sales Value Market Share by Category, 2020
Figure Central & South America CRM Software Sales Value Market Share by Category, 2020
Figure Middle East & Africa CRM Software Sales Value Market Share by Category, 2020
Figure CRM Software in SME Enterprises
Figure Global CRM Software Market: SME Enterprises
(2016-2021)
Figure CRM Software in Large Enterprises
Figure Global CRM Software Market: Large Enterprises (2016-2021)
Figure Global CRM Software Sales Value Market Share by End User/Segment, 2020
Figure North America CRM Software Sales Value Market Share by End User/Segment, 2020
Figure Europe CRM Software Sales Value Market Share by End User/Segment, 2020
Figure Asia Pacific CRM Software Sales Value Market Share by End User/Segment, 2020
Figure Central & South America CRM Software Sales Value Market Share by End User/Segment, 2020
Figure Middle East & Africa CRM Software Sales Value Market Share by End User/Segment, 2020
Figure Global CRM Software Sales Value Market Share by Region (2016-2021)
Figure North America CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Europe CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Asia Pacific CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Central & South America CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Middle East & Africa CRM Software Sales Value (Million USD) Status (2016-2021)
Figure North America CRM Software Sales Value Market Share by Country, 2020
Figure United States CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Canada CRM Software Sales Value (Million USD) Status (2016-2021)
Figure Mexico CRM Software Sales Value (Million USD) Status (2016-2021)