BPOs in public sector specialize in the delivery of licensing, electronic tolling services, registrations, grant processing and adjudication and patient referral services. Acquerant, a company providing professional BPO services, is capable to handle the tasks within short period of time and with lower costs.
We aims to provide a complete knowledgeable report so that the readers will benefit from it. The report is properly examined and compiled by industry experts and will shed light on the key information that requires from the clients.
Case numbers are resurging in parts of the world where the COVID-19 pandemic was waning, falling in places that saw huge surges recently, and just beginning to rise in previously little-impacted parts of the globe.
Studying and analyzing the impact of Coronavirus COVID-19 on the BPO in Public industry, the report provide in-depth analysis and professtional advices on how to face the post COIVD-19 period.
Market Segment by Product Type
F&A Outsourcing
CRM BPO
HR Outsourcing
Procurement Outsourcing
Market Segment by Product Application
Military
Police
Public Education
Public Transit
Healthcare Services
Others
Finally, the report provides detailed profile and data information analysis of leading company.
Accenture
Serco Global Services
Capgemini
Wipro
IBM
Unisys
TCS
Insights and Tools:
Projected and forecast revenue values are in constant U.S. dollars, unadjusted for inflation.
Product values and regional markets are estimated by market analyst, data analyst and people from related industry, based on companys' revenue and applications market respectively.
The data sources include but not limited to reports of companys,international organizations and governments, MMI market surveys,and related industry news.
Analyses of global market trends, with historical data, estimates for 2022 and projections of compound annual growth rates (CAGRs) through 2027
The market research includes historical and forecast data from like demand, application details, price trends, and company shares by geography, especially focuses on the key regions like United States, European Union, China, and other regions.
In addition, the report provides insight into main drivers,challenges,opportunities and risk of the market and strategies of suppliers. Key players are profiled as well with their market shares in the global market discussed.
Research Objectives
1.To study and analyze the global BPO in Public consumption (value) by key regions/countries, product type and application, history data from 2017 to 2021, and forecast to 2027.
2.To understand the structure of BPO in Public market by identifying its various subsegments.
3.Focuses on the key global BPO in Public manufacturers, to define, describe and analyze the value, market share, market competition landscape, Porter's five forces analysis, SWOT analysis and development plans in next few years.
4.To analyze the BPO in Public with respect to individual growth trends, future prospects, and their contribution to the total market.
5.To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
6.To project the consumption of BPO in Public submarkets, with respect to key regions (along with their respective key countries).
7.To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
8.To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents
Global BPO in Public Market Status and Outlook 2022-2027
Market Study Overview
1.1 Study Objectives
1.2 BPO in Public Introduce
1.3 Combined with the Analysis of Macroeconomic Indicators
1.4 Brief Description of Research methods
1.5 Market Breakdown and Data Triangulation
2 Global Trend Summary
2.1 BPO in Public Segment by Type
2.1.1 F&A Outsourcing
2.1.2 CRM BPO
2.1.3 HR Outsourcing
2.1.4 Procurement Outsourcing
2.2 Market Analysis by Application
2.2.1 Military
2.2.2 Police
2.2.3 Public Education
2.2.4 Public Transit
2.2.5 Healthcare Services
2.2.6 Others
2.3 Global BPO in Public Market Comparison by Regions (2017-2027)
2.3.1 Global BPO in Public Market Size (2017-2027)
2.3.2 North America BPO in Public Status and Prospect (2017-2027)
2.3.3 Europe BPO in Public Status and Prospect (2017-2027)
2.3.4 Asia-pacific BPO in Public Status and Prospect (2017-2027)
2.3.5 South America BPO in Public Status and Prospect (2017-2027)
2.3.6 Middle East & Africa BPO in Public Status and Prospect (2017-2027)
2.5 Coronavirus Disease 2019 (Covid-19): BPO in Public Industry Impact
2.5.1 BPO in Public Business Impact Assessment - Covid-19
2.5.2 Market Trends and BPO in Public Potential Opportunities in the COVID-19 Landscape
2.5.3 Measures / Proposal against Covid-19
3 Competition by Vendors
3.1 Global BPO in Public Revenue and Market Share by Vendors (2017-2022)
3.2 Global BPO in Public Industry Concentration Ratio (CR5 and HHI)
3.3 Top 5 BPO in Public Vendors Market Share
3.4 Top 10 BPO in Public Vendors Market Share
3.5 Date of Key Vendors Enter into BPO in Public Market
3.6 Key Vendors BPO in Public Product Offered
3.7 Mergers & Acquisitions Planning
4 Analysis of BPO in Public Industry Key Vendors
4.1 Accenture
4.1.1 Company Details
4.1.2 Product Introduction, Application and Specification
4.1.3 Accenture BPO in Public Gross Margin, and Revenue (2017-2022)
4.1.4 Main Business Overview
4.1.5 Accenture News
4.2 Serco Global Services
4.2.1 Company Details
4.2.2 Product Introduction, Application and Specification
4.2.3 Serco Global Services BPO in Public Gross Margin, and Revenue (2017-2022)
4.2.4 Main Business Overview
4.2.5 Serco Global Services News
4.3 Capgemini
4.3.1 Company Details
4.3.2 Product Introduction, Application and Specification
4.3.3 Capgemini BPO in Public Gross Margin, and Revenue (2017-2022)
4.3.4 Main Business Overview
4.3.5 Capgemini News
4.4 Wipro
4.4.1 Company Details
4.4.2 Product Introduction, Application and Specification
4.4.3 Wipro BPO in Public Gross Margin, and Revenue (2017-2022)
4.4.4 Main Business Overview
4.4.5 Wipro News
4.5 IBM
4.5.1 Company Details
4.5.2 Product Introduction, Application and Specification
4.5.3 IBM BPO in Public Gross Margin, and Revenue (2017-2022)
4.5.4 Main Business Overview
4.5.5 IBM News
4.6 Unisys
4.6.1 Company Details
4.6.2 Product Introduction, Application and Specification
4.6.3 Unisys BPO in Public Gross Margin, and Revenue (2017-2022)
4.6.4 Main Business Overview
4.6.5 Unisys News
4.7 TCS
4.7.1 Company Details
4.7.2 Product Introduction, Application and Specification
4.7.3 TCS BPO in Public Gross Margin, and Revenue (2017-2022)
4.7.4 Main Business Overview
4.7.5 TCS News
5 Global BPO in Public Market Size Categorized by Regions
5.1 Global BPO in Public Revenue and Market Share by Regions
5.2 North America BPO in Public Revenue and Growth Rate (2017-2022)
5.3 Europe BPO in Public Revenue and Growth Rate (2017-2022)
5.4 Asia-pacific BPO in Public Revenue and Growth Rate (2017-2022)
5.5 South America BPO in Public Revenue and Growth Rate (2017-2022)
5.6 Middle East & Africa BPO in Public Revenue and Growth Rate (2017-2022)
6 North America BPO in Public Market Size Categorized by Countries
6.1 North America BPO in Public Revenue and Market Share by Countries
6.1.1 North America BPO in Public Market Size by Countries (2017-2022)
6.1.2 United States BPO in Public Revenue and Growth Rate (2017-2022)
6.1.3 Canada BPO in Public Revenue and Growth Rate (2017-2022)
6.1.4 Mexico BPO in Public Revenue and Growth Rate (2017-2022)
6.2 North America BPO in Public Revenue (Value) by Vendors
6.3 North America BPO in Public Revenue and Market Share by Type (2017-2022)
6.4 North America BPO in Public Revenue and Market Share by Application (2017-2022)
7 Europe BPO in Public Market Size Categorized by Countries
7.1 Europe BPO in Public Revenue and Market Share by Countries
7.1.1 Europe BPO in Public Market Size by Countries (2017-2022)
7.1.2 Germany BPO in Public Revenue and Growth Rate (2017-2022)
7.1.3 UK BPO in Public Revenue and Growth Rate (2017-2022)
7.1.4 France BPO in Public Revenue and Growth Rate (2017-2022)
7.1.5 Russia BPO in Public Revenue and Growth Rate (2017-2022)
7.1.6 Italy BPO in Public Revenue and Growth Rate (2017-2022)
7.1.7 Spain BPO in Public Revenue and Growth Rate (2017-2022)
7.2 Europe BPO in Public Revenue (Value) by Vendors
7.3 Europe BPO in Public Revenue and Market Share by Type (2017-2022)
7.4 Europe BPO in Public Revenue and Market Share by Application (2017-2022)
8 Asia-pacific BPO in Public Market Size Categorized by Countries
8.1 Asia-pacific BPO in Public Revenue and Market Share by Countries
8.1.1 Asia-pacific BPO in Public Market Size by Countries (2017-2022)
8.1.2 China BPO in Public Revenue and Growth Rate (2017-2022)
8.1.3 South Korea BPO in Public Revenue and Growth Rate (2017-2022)
8.1.4 Japan BPO in Public Revenue and Growth Rate (2017-2022)
8.1.5 Australia BPO in Public Revenue and Growth Rate (2017-2022)
8.1.6 India BPO in Public Revenue and Growth Rate (2017-2022)
8.1.7 Southeast Asia BPO in Public Revenue and Growth Rate (2017-2022)
8.2 Asia-pacific BPO in Public Revenue (Value) by Vendors
8.3 Asia-pacific BPO in Public Revenue and Market Share by Type (2017-2022)
8.4 Asia-pacific BPO in Public Revenue and Market Share by Application (2017-2022)
9 South America BPO in Public Market Size Categorized by Countries
9.1 South America BPO in Public Revenue and Market Share by Countries
9.1.1 South America BPO in Public Market Size by Countries (2017-2022)
9.1.2 Brazil BPO in Public Revenue and Growth Rate (2017-2022)
9.1.3 Chile BPO in Public Revenue and Growth Rate (2017-2022)
9.2 South America BPO in Public Revenue and Market Share by Type (2017-2022)
9.3 South America BPO in Public Revenue and Market Share by Application (2017-2022)
10 Middle East and Africa BPO in Public Market Size Categorized by Countries
10.1 Middle East and Africa BPO in Public Revenue and Market Share by Countries
10.1.1 Middle East and Africa BPO in Public Market Size by Countries (2017-2022)
10.1.2 GCC Countries BPO in Public Revenue and Growth Rate (2017-2022)
10.1.3 Turkey BPO in Public Revenue and Growth Rate (2017-2022)
10.1.4 Egypt BPO in Public Revenue and Growth Rate (2017-2022)
10.1.5 South Africa BPO in Public Revenue and Growth Rate (2017-2022)
10.2 Middle East and Africa BPO in Public Revenue and Market Share by Type
10.3 Middle East and Africa BPO in Public Revenue Market Share by Application (2017-2022)
11 Global BPO in Public Market Segment by Type
11.1 Global BPO in Public Revenue and Market Share by Type (2017-2022)
11.2 F&A Outsourcing Revenue Growth Rate and Price
11.3 CRM BPO Revenue Growth Rate and Price
11.4 HR Outsourcing Revenue Growth Rate and Price
11.5 Procurement Outsourcing Revenue Growth Rate and Price
12 Global BPO in Public Market Segment by Application
12.1 Global BPO in Public Revenue Market Share by Application (2017-2022)
12.2 Military Revenue Growth Rate (2017-2022)
12.3 Police Revenue Growth Rate (2017-2022)
12.4 Public Education Revenue Growth Rate (2017-2022)
12.5 Public Transit Revenue Growth Rate (2017-2022)
12.6 Healthcare Services Revenue Growth Rate (2017-2022)
12.7 Others Revenue Growth Rate (2017-2022)
13 Global BPO in Public Market Forecast
13.1 Global BPO in Public Revenue and Growth Rate (2022-2027)
13.2 BPO in Public Market Forecast by Regions (2022-2027)
13.2.1 North America BPO in Public Market Forecast (2022-2027)
13.2.2 Europe BPO in Public Market Forecast (2022-2027)
13.2.3 Asia-Pacific BPO in Public Market Forecast (2022-2027)
13.2.4 South America BPO in Public Market Forecast (2022-2027)
13.2.5 Middle East & Africa BPO in Public Market Forecast (2022-2027)
13.3 BPO in Public Market Forecast by Type (2022-2027)
13.3.1 Global BPO in Public Revenue Forecast by Type (2022-2027)
13.3.2 Global BPO in Public Market Share Forecast by Type (2022-2027)
13.4 BPO in Public Market Forecast by Application (2022-2027)
13.4.1 Global BPO in Public Revenue Forecast by Application (2022-2027)
14 Market Analysis
14.1.1 Market overview
14.1.2 Market Opportunities
14.1.3 Market Risk
14.1.4 Market Driving Force
14.1.5 Porter's Five Forces Analysis
14.1.6 SWOT Analysis
15 Downstream Market Analysis
15.1 Macro Analysis of Down Markets
15.2 Key Players in Down Markets
16 Research Findings and Conclusion
List of Tables and Figures
Figure Product Picture BPO in Public
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Figure Part of Our External Database
Figure Key Executives Interviewed
Table Global BPO in Public Market Size (Million US$) by Type
Figure Global Market Share of BPO in Public by Type in 2021
Figure F&A Outsourcing Picture
Figure CRM BPO Picture
Figure HR Outsourcing Picture
Figure Procurement Outsourcing Picture
Table Global BPO in Public Market Size (Million US$) by Application
Figure Global BPO in Public Market Share by Application in 2021
Figure Military Picture
Figure Police Picture
Figure Public Education Picture
Figure Public Transit Picture
Figure Healthcare Services Picture
Figure Others Picture
Table Global BPO in Public Comparison by Regions (M USD) 2017-2027
Figure Global BPO in Public Market Size (Million US$) (2017-2027)
Figure North America BPO in Public Revenue (Million US$) Growth Rate (2017-2027)
Figure Europe BPO in Public Revenue (Million US$) Growth Rate (2017-2027)
Figure Asia-pacific BPO in Public Revenue (Million US$) Growth Rate (2017-2027)
Figure South America BPO in Public Revenue (Million US$) Growth Rate (2017-2027)
Figure Middle East & Africa BPO in Public Revenue (Million US$) Growth Rate (2017-2027)
Table Business Impact Assessment - Covid-19
Table Market Trends and BPO in Public Potential Opportunities in the COVID-19 Landscape
Table Measures / Proposal against Covid-19
Table Global BPO in Public Revenue by Vendors (2017-2022)
Figure Global BPO in Public Revenue Market Share by Vendors in 2021
Table Global BPO in Public Vendors Market Concentration Ratio (CR5 and HHI)
Figure Top 5 BPO in Public Vendors (Revenue) Market Share in 2021
Figure Top 10 BPO in Public Vendors (Revenue) Market Share in 2021
Table Date of Key Vendors Enter into BPO in Public Market
Table Key Vendors BPO in Public Product Type
Table Accenture Company Profile
Table BPO in Public Product Introduction, Application and Specification of Accenture
Table BPO in Public Revenue (M USD) and Gross Margin of Accenture 2017-2022
Table Accenture Main Business
Table Accenture Recent Development
Table Serco Global Services Company Profile
Table BPO in Public Product Introduction, Application and Specification of Serco Global Services
Table BPO in Public Revenue (M USD) and Gross Margin of Serco Global Services 2017-2022
Table Serco Global Services Main Business
Table Serco Global Services Recent Development
Table Serco Global Services Company Profile
Table BPO in Public Product Introduction, Application and Specification of Serco Global Services
Table BPO in Public Revenue (M USD) and Gross Margin of Serco Global Services 2017-2022
Table Serco Global Services Main Business
Table Serco Global Services Recent Development
Table Capgemini Company Profile
Table BPO in Public Product Introduction, Application and Specification of Capgemini
Table BPO in Public Revenue (M USD) and Gross Margin of Capgemini 2017-2022
Table Capgemini Main Business
Table Capgemini Recent Development
Table Wipro Company Profile
Table BPO in Public Product Introduction, Application and Specification of Wipro
Table BPO in Public Revenue (M USD) and Gross Margin of Wipro 2017-2022
Table Wipro Main Business
Table Wipro Recent Development
Table IBM Company Profile
Table BPO in Public Product Introduction, Application and Specification of IBM
Table BPO in Public Revenue (M USD) and Gross Margin of IBM 2017-2022
Table IBM Main Business
Table IBM Recent Development
Table Unisys Company Profile
Table BPO in Public Product Introduction, Application and Specification of Unisys
Table BPO in Public Revenue (M USD) and Gross Margin of Unisys 2017-2022
Table Unisys Main Business
Table Unisys Recent Development
Table TCS Company Profile
Table BPO in Public Product Introduction, Application and Specification of TCS
Table BPO in Public Revenue (M USD) and Gross Margin of TCS 2017-2022
Table TCS Main Business
Table TCS Recent Development
Table Mergers & Acquisitions Planning
Figure Global BPO in Public Revenue and Growth Rate (2017-2022)
Figure Global BPO in Public Revenue by Regions (2017-2022)
Figure Global BPO in Public Revenue Market Share by Regions in 2021
Figure North America BPO in Public Revenue and Growth Rate (2017-2022)
Figure Europe BPO in Public Revenue and Growth Rate (2017-2022)
Figure Asia-pacific BPO in Public Revenue and Growth Rate (2017-2022)
Figure South America BPO in Public Revenue and Growth Rate (2017-2022)
Figure Middle East & Africa BPO in Public Revenue and Growth Rate (2017-2022)
Figure North America BPO in Public Revenue and Growth Rate (2017-2022)
Table North America BPO in Public Market Size by Countries (2017-2022)
Table North America BPO in Public Market Share by Countries (2017-2022)
Figure North America BPO in Public Market Share by Countries in 2021
Figure United States BPO in Public Revenue and Growth Rate (2017-2022)
Figure Canada BPO in Public Revenue and Growth Rate (2017-2022)
Figure Mexico BPO in Public Revenue and Growth Rate (2017-2022)
Table North America BPO in Public Revenue by Vendors (2021)
Figure North America BPO in Public Revenue Market Share by Vendors in 2021
Table North America BPO in Public Revenue by Type (2017-2022)
Table North America BPO in Public Share by Type (2017-2022)
Table North America BPO in Public Revenue by Application (2017-2022)
Table North America BPO in Public Revenue Share by Application (2017-2022)
Figure Europe BPO in Public Revenue and Growth Rate (2017-2022)
Table Europe BPO in Public Market Size by Countries (2017-2022)
Table Europe BPO in Public Revenue Market Share by Countries (2017-2022)
Figure Europe BPO in Public Revenue Market Share by Countries in 2021
Figure Germany BPO in Public Revenue and Growth Rate (2017-2022)
Figure UK BPO in Public Revenue and Growth Rate (2017-2022)
Figure France BPO in Public Revenue and Growth Rate (2017-2022)
Figure Russia BPO in Public Revenue and Growth Rate (2017-2022)
Figure Italy BPO in Public Revenue and Growth Rate (2017-2022)
Figure Spain BPO in Public Revenue and Growth Rate (2017-2022)
Table Europe BPO in Public Revenue by Vendors (2021)
Figure Europe BPO in Public Revenue Market Share by Vendors in 2021
Table Europe BPO in Public Revenue by Type (2017-2022)
Table Europe BPO in Public Revenue Share by Type (2017-2022)
Table Europe BPO in Public Revenue by Application (2017-2022)
Table Europe BPO in Public Revenue Share by Application (2017-2022)
Figure Asia-pacific BPO in Public Revenue and Growth Rate (2017-2022)
Table Asia-pacific BPO in Public Market Size by Countries (2017-2022)
Table Asia-pacific BPO in Public Revenue Market Share by Countries (2017-2022)
Figure Asia-pacific BPO in Public Revenue Market Share by Countries in 2021
Figure China BPO in Public Revenue and Growth Rate (2017-2022)
Figure South Korea BPO in Public Revenue and Growth Rate (2017-2022)
Figure Japan BPO in Public Revenue and Growth Rate (2017-2022)
Figure Australia BPO in Public Revenue and Growth Rate (2017-2022)
Figure India BPO in Public Revenue and Growth Rate (2017-2022)
Figure Southeast Asia BPO in Public Revenue and Growth Rate (2017-2022)
Table Asia-pacific BPO in Public Revenue by Vendors (2021)
Figure Asia-pacific BPO in Public Revenue Market Share by Vendors in 2021
Table Asia-pacific BPO in Public Revenue by Type (2017-2022)
Table Asia-pacific BPO in Public Revenue Share by Type (2017-2022)
Table Asia-pacific BPO in Public Revenue by Application (2017-2022)
Table Asia-pacific BPO in Public Revenue Share by Application (2017-2022)
Figure South America BPO in Public Revenue and Growth Rate (2017-2022)
Table South America BPO in Public Revenue Market Size by Countries (2017-2022)
Table South America BPO in Public Revenue Market Share by Countries (2017-2022)
Figure South America BPO in Public Revenue Market Share by Countries in 2019
Figure Brazil BPO in Public Revenue and Growth Rate (2017-2022)
Figure Chile BPO in Public Revenue and Growth Rate (2017-2022)
Table South America BPO in Public Revenue s by Type (2017-2022)
Table South America BPO in Public Revenue Share by Type (2017-2022)
Table South America BPO in Public Revenue by Application (2017-2022)
Table South America BPO in Public Revenue Share by Application (2017-2022)
Figure Middle East and Africa BPO in Public Revenue and Growth Rate (2017-2022)
Table Middle East and Africa BPO in Public Market Size by Countries (2017-2022)
Table Middle East and Africa BPO in Public Sales Market Share by Countries (2017-2022)
Figure Middle East and Africa BPO in Public Sales Market Share by Countries in 2019
Figure GCC Countries BPO in Public Revenue and Growth Rate (2017-2022)
Figure Turkey BPO in Public Revenue and Growth Rate (2017-2022)
Figure Egypt BPO in Public Revenue and Growth Rate (2017-2022)
Figure South Africa BPO in Public Revenue and Growth Rate (2017-2022)
Table Middle East and Africa BPO in Public Revenue by Type (2017-2022)
Table Middle East and Africa BPO in Public Revenue Share by Type (2017-2022)
Table Middle East and Africa BPO in Public Revenue by Application (2017-2022)
Table Middle East and Africa BPO in Public Revenue Share by Application (2017-2022)
Table Global BPO in Public Revenue by Type (2017-2022)
Table Global BPO in Public Revenue Market Share by Type (2017-2022)
Figure Global BPO in Public Revenue Market Share by Type in 2019
Figure Global F&A Outsourcing Revenue and Growth Rate (2017-2022)
Figure Global CRM BPO Revenue and Growth Rate (2017-2022)
Figure Global HR Outsourcing Revenue and Growth Rate (2017-2022)
Figure Global Procurement Outsourcing Revenue and Growth Rate (2017-2022)
Table Global BPO in Public Revenue by Application (2017-2022)
Table Global BPO in Public Revenue Market Share by Application (2017-2022)
Figure Global BPO in Public Revenue Market Share by Application in 2021
Figure Global Military Revenue Growth Rate (2017-2022)
Figure Global Police Revenue Growth Rate (2017-2022)
Figure Global Public Education Revenue Growth Rate (2017-2022)
Figure Global Public Transit Revenue Growth Rate (2017-2022)
Figure Global Healthcare Services Revenue Growth Rate (2017-2022)
Figure Global Others Revenue Growth Rate (2017-2022)
Figure Global BPO in Public Revenue and Growth Rate (2022-2027)
Table Global BPO in Public Revenue Forecast by Regions (2022-2027)
Table Global BPO in Public Market Share Forecast by Regions (2022-2027)
Figure North America Revenue BPO in Public Market Forecast (2022-2027)
Figure Europe Revenue BPO in Public Market Forecast (2022-2027)
Figure Asia-Pacific Revenue BPO in Public Market Forecast (2022-2027)
Figure South America Revenue BPO in Public Market Forecast (2022-2027)
Figure Middle East & Africa Revenue BPO in Public Market Forecast (2022-2027)
Table Global BPO in Public Revenue Forecast by Type (2022-2027)
Table Global BPO in Public Market Share Forecast by Type (2022-2027)
Table Global BPO in Public Revenue Forecast by Application (2022-2027)
Table Global BPO in Public Market Share Forecast by Application (2022-2027)
Table Market Opportunities in Next Few Years
Table Market Risks Analysis
Table Market Drivers
Figure Porter's Five Forces Analysis
Table Macro Analysis of Down Markets
Table Key Players in Down Markets
Table Key Players of Downstream Markets
Figure Author List
Accenture
Serco Global Services
Capgemini
Wipro
IBM
Unisys
TCS
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