Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as Information Technology Enabled Services (ITES). Often the business processes are information technology-based and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service.
This report elaborates the market size, market characteristics, and market growth of the Finance and Accounting BPO industry, and breaks down according to the type, application, and consumption area of Finance and Accounting BPO. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.
In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Finance and Accounting BPO in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.
Key players in the global Finance and Accounting BPO market covered in Chapter 13:
Capgemini
WNS
Steria
EXL Service
Wipro
InfosysBPO
HP
Xerox/ACS
IBM
TCS Ltd.
Xchanging
Genpact
Accenture
Serco
Sutherland
Cognizant
Neusoft
In Chapter 6, on the basis of types, the Finance and Accounting BPO market from 2015 to 2025 is primarily split into:
Multi-process F&A BPO
Order-to-Cash Outsourcing
Procure-to-Pay Outsourcing
Record-to-Report Outsourcing
Source-to-Pay Outsourcing
In Chapter 7, on the basis of applications, the Finance and Accounting BPO market from 2015 to 2025 covers:
Banking & Insurance
Energy & Utilities
Manufacturing
Retail & Hospitality
Telecom
Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India
Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others
Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
Table of Content
1 Finance and Accounting BPO Market - Research Scope
1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years
2 Finance and Accounting BPO Market - Research Methodology
2.1 Methodology
2.2 Research Data Source
2.2.1 Secondary Data
2.2.2 Primary Data
2.2.3 Market Size Estimation
2.2.4 Legal Disclaimer
3 Finance and Accounting BPO Market Forces
3.1 Global Finance and Accounting BPO Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
3.2.1 Political Factors
3.2.2 Economic Factors
3.2.3 Social Factors
3.2.4 Technological Factors
3.2.5 Environmental Factors
3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
3.4.1 Risk Assessment on COVID-19
3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment
4 Finance and Accounting BPO Market - By Geography
4.1 Global Finance and Accounting BPO Market Value and Market Share by Regions
4.1.1 Global Finance and Accounting BPO Value ($) by Region (2015-2020)
4.1.2 Global Finance and Accounting BPO Value Market Share by Regions (2015-2020)
4.2 Global Finance and Accounting BPO Market Production and Market Share by Major Countries
4.2.1 Global Finance and Accounting BPO Production by Major Countries (2015-2020)
4.2.2 Global Finance and Accounting BPO Production Market Share by Major Countries (2015-2020)
4.3 Global Finance and Accounting BPO Market Consumption and Market Share by Regions
4.3.1 Global Finance and Accounting BPO Consumption by Regions (2015-2020)
4.3.2 Global Finance and Accounting BPO Consumption Market Share by Regions (2015-2020)
5 Finance and Accounting BPO Market - By Trade Statistics
5.1 Global Finance and Accounting BPO Export and Import
5.2 United States Finance and Accounting BPO Export and Import (2015-2020)
5.3 Europe Finance and Accounting BPO Export and Import (2015-2020)
5.4 China Finance and Accounting BPO Export and Import (2015-2020)
5.5 Japan Finance and Accounting BPO Export and Import (2015-2020)
5.6 India Finance and Accounting BPO Export and Import (2015-2020)
5.7
6 Finance and Accounting BPO Market - By Type
6.1 Global Finance and Accounting BPO Production and Market Share by Types (2015-2020)
6.1.1 Global Finance and Accounting BPO Production by Types (2015-2020)
6.1.2 Global Finance and Accounting BPO Production Market Share by Types (2015-2020)
6.2 Global Finance and Accounting BPO Value and Market Share by Types (2015-2020)
6.2.1 Global Finance and Accounting BPO Value by Types (2015-2020)
6.2.2 Global Finance and Accounting BPO Value Market Share by Types (2015-2020)
6.3 Global Finance and Accounting BPO Production, Price and Growth Rate of Multi-process F&A BPO (2015-2020)
6.4 Global Finance and Accounting BPO Production, Price and Growth Rate of Order-to-Cash Outsourcing (2015-2020)
6.5 Global Finance and Accounting BPO Production, Price and Growth Rate of Procure-to-Pay Outsourcing (2015-2020)
6.6 Global Finance and Accounting BPO Production, Price and Growth Rate of Record-to-Report Outsourcing (2015-2020)
6.7 Global Finance and Accounting BPO Production, Price and Growth Rate of Source-to-Pay Outsourcing (2015-2020)
7 Finance and Accounting BPO Market - By Application
7.1 Global Finance and Accounting BPO Consumption and Market Share by Applications (2015-2020)
7.1.1 Global Finance and Accounting BPO Consumption by Applications (2015-2020)
7.1.2 Global Finance and Accounting BPO Consumption Market Share by Applications (2015-2020)
7.2 Global Finance and Accounting BPO Consumption and Growth Rate of Banking & Insurance (2015-2020)
7.3 Global Finance and Accounting BPO Consumption and Growth Rate of Energy & Utilities (2015-2020)
7.4 Global Finance and Accounting BPO Consumption and Growth Rate of Manufacturing (2015-2020)
7.5 Global Finance and Accounting BPO Consumption and Growth Rate of Retail & Hospitality (2015-2020)
7.6 Global Finance and Accounting BPO Consumption and Growth Rate of Telecom (2015-2020)
8 North America Finance and Accounting BPO Market
8.1 North America Finance and Accounting BPO Market Size
8.2 United States Finance and Accounting BPO Market Size
8.3 Canada Finance and Accounting BPO Market Size
8.4 Mexico Finance and Accounting BPO Market Size
8.5 The Influence of COVID-19 on North America Market
9 Europe Finance and Accounting BPO Market Analysis
9.1 Europe Finance and Accounting BPO Market Size
9.2 Germany Finance and Accounting BPO Market Size
9.3 United Kingdom Finance and Accounting BPO Market Size
9.4 France Finance and Accounting BPO Market Size
9.5 Italy Finance and Accounting BPO Market Size
9.6 Spain Finance and Accounting BPO Market Size
9.7 The Influence of COVID-19 on Europe Market
10 Asia-Pacific Finance and Accounting BPO Market Analysis
10.1 Asia-Pacific Finance and Accounting BPO Market Size
10.2 China Finance and Accounting BPO Market Size
10.3 Japan Finance and Accounting BPO Market Size
10.4 South Korea Finance and Accounting BPO Market Size
10.5 Southeast Asia Finance and Accounting BPO Market Size
10.6 India Finance and Accounting BPO Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market
11 Middle East and Africa Finance and Accounting BPO Market Analysis
11.1 Middle East and Africa Finance and Accounting BPO Market Size
11.2 Saudi Arabia Finance and Accounting BPO Market Size
11.3 UAE Finance and Accounting BPO Market Size
11.4 South Africa Finance and Accounting BPO Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market
12 South America Finance and Accounting BPO Market Analysis
12.1 South America Finance and Accounting BPO Market Size
12.2 Brazil Finance and Accounting BPO Market Size
12.3 The Influence of COVID-19 on South America Market
13 Company Profiles
13.1 Capgemini
13.1.1 Capgemini Basic Information
13.1.2 Capgemini Product Profiles, Application and Specification
13.1.3 Capgemini Finance and Accounting BPO Market Performance (2015-2020)
13.2 WNS
13.2.1 WNS Basic Information
13.2.2 WNS Product Profiles, Application and Specification
13.2.3 WNS Finance and Accounting BPO Market Performance (2015-2020)
13.3 Steria
13.3.1 Steria Basic Information
13.3.2 Steria Product Profiles, Application and Specification
13.3.3 Steria Finance and Accounting BPO Market Performance (2015-2020)
13.4 EXL Service
13.4.1 EXL Service Basic Information
13.4.2 EXL Service Product Profiles, Application and Specification
13.4.3 EXL Service Finance and Accounting BPO Market Performance (2015-2020)
13.5 Wipro
13.5.1 Wipro Basic Information
13.5.2 Wipro Product Profiles, Application and Specification
13.5.3 Wipro Finance and Accounting BPO Market Performance (2015-2020)
13.6 InfosysBPO
13.6.1 InfosysBPO Basic Information
13.6.2 InfosysBPO Product Profiles, Application and Specification
13.6.3 InfosysBPO Finance and Accounting BPO Market Performance (2015-2020)
13.7 HP
13.7.1 HP Basic Information
13.7.2 HP Product Profiles, Application and Specification
13.7.3 HP Finance and Accounting BPO Market Performance (2015-2020)
13.8 Xerox/ACS
13.8.1 Xerox/ACS Basic Information
13.8.2 Xerox/ACS Product Profiles, Application and Specification
13.8.3 Xerox/ACS Finance and Accounting BPO Market Performance (2015-2020)
13.9 IBM
13.9.1 IBM Basic Information
13.9.2 IBM Product Profiles, Application and Specification
13.9.3 IBM Finance and Accounting BPO Market Performance (2015-2020)
13.10 TCS Ltd.
13.10.1 TCS Ltd. Basic Information
13.10.2 TCS Ltd. Product Profiles, Application and Specification
13.10.3 TCS Ltd. Finance and Accounting BPO Market Performance (2015-2020)
13.11 Xchanging
13.11.1 Xchanging Basic Information
13.11.2 Xchanging Product Profiles, Application and Specification
13.11.3 Xchanging Finance and Accounting BPO Market Performance (2015-2020)
13.12 Genpact
13.12.1 Genpact Basic Information
13.12.2 Genpact Product Profiles, Application and Specification
13.12.3 Genpact Finance and Accounting BPO Market Performance (2015-2020)
13.13 Accenture
13.13.1 Accenture Basic Information
13.13.2 Accenture Product Profiles, Application and Specification
13.13.3 Accenture Finance and Accounting BPO Market Performance (2015-2020)
13.14 Serco
13.14.1 Serco Basic Information
13.14.2 Serco Product Profiles, Application and Specification
13.14.3 Serco Finance and Accounting BPO Market Performance (2015-2020)
13.15 Sutherland
13.15.1 Sutherland Basic Information
13.15.2 Sutherland Product Profiles, Application and Specification
13.15.3 Sutherland Finance and Accounting BPO Market Performance (2015-2020)
13.16 Cognizant
13.16.1 Cognizant Basic Information
13.16.2 Cognizant Product Profiles, Application and Specification
13.16.3 Cognizant Finance and Accounting BPO Market Performance (2015-2020)
13.17 Neusoft
13.17.1 Neusoft Basic Information
13.17.2 Neusoft Product Profiles, Application and Specification
13.17.3 Neusoft Finance and Accounting BPO Market Performance (2015-2020)
14 Market Forecast - By Regions
14.1 North America Finance and Accounting BPO Market Forecast (2020-2025)
14.2 Europe Finance and Accounting BPO Market Forecast (2020-2025)
14.3 Asia-Pacific Finance and Accounting BPO Market Forecast (2020-2025)
14.4 Middle East and Africa Finance and Accounting BPO Market Forecast (2020-2025)
14.5 South America Finance and Accounting BPO Market Forecast (2020-2025)
15 Market Forecast - By Type and Applications
15.1 Global Finance and Accounting BPO Market Forecast by Types (2020-2025)
15.1.1 Global Finance and Accounting BPO Market Forecast Production and Market Share by Types (2020-2025)
15.1.2 Global Finance and Accounting BPO Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Finance and Accounting BPO Market Forecast by Applications (2020-2025)
List of Tables and Figures
Figure Finance and Accounting BPO Picture
Table Finance and Accounting BPO Key Market Segments
Figure Study and Forecasting Years
Figure Global Finance and Accounting BPO Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global Finance and Accounting BPO Value ($) and Growth Rate (2015-2020)
Table Global Finance and Accounting BPO Value ($) by Countries (2015-2020)
Table Global Finance and Accounting BPO Value Market Share by Regions (2015-2020)
Figure Global Finance and Accounting BPO Value Market Share by Regions in 2019
Figure Global Finance and Accounting BPO Production and Growth Rate (2015-2020)
Table Global Finance and Accounting BPO Production by Major Countries (2015-2020)
Table Global Finance and Accounting BPO Production Market Share by Major Countries (2015-2020)
Figure Global Finance and Accounting BPO Production Market Share by Regions in 2019
Figure Global Finance and Accounting BPO Consumption and Growth Rate (2015-2020)
Table Global Finance and Accounting BPO Consumption by Regions (2015-2020)
Table Global Finance and Accounting BPO Consumption Market Share by Regions (2015-2020)
Figure Global Finance and Accounting BPO Consumption Market Share by Regions in 2019
Table Global Finance and Accounting BPO Export Top 3 Country 2019
Table Global Finance and Accounting BPO Import Top 3 Country 2019
Table United States Finance and Accounting BPO Export and Import (2015-2020)
Table Europe Finance and Accounting BPO Export and Import (2015-2020)
Table China Finance and Accounting BPO Export and Import (2015-2020)
Table Japan Finance and Accounting BPO Export and Import (2015-2020)
Table India Finance and Accounting BPO Export and Import (2015-2020)
Table Global Finance and Accounting BPO Production by Types (2015-2020)
Table Global Finance and Accounting BPO Production Market Share by Types (2015-2020)
Figure Global Finance and Accounting BPO Production Share by Type (2015-2020)
Table Global Finance and Accounting BPO Value by Types (2015-2020)
Table Global Finance and Accounting BPO Value Market Share by Types (2015-2020)
Figure Global Finance and Accounting BPO Value Share by Type (2015-2020)
Figure Global Multi-process F&A BPO Production and Growth Rate (2015-2020)
Figure Global Multi-process F&A BPO Price (2015-2020)
Figure Global Order-to-Cash Outsourcing Production and Growth Rate (2015-2020)
Figure Global Order-to-Cash Outsourcing Price (2015-2020)
Figure Global Procure-to-Pay Outsourcing Production and Growth Rate (2015-2020)
Figure Global Procure-to-Pay Outsourcing Price (2015-2020)
Figure Global Record-to-Report Outsourcing Production and Growth Rate (2015-2020)
Figure Global Record-to-Report Outsourcing Price (2015-2020)
Figure Global Source-to-Pay Outsourcing Production and Growth Rate (2015-2020)
Figure Global Source-to-Pay Outsourcing Price (2015-2020)
Table Global Finance and Accounting BPO Consumption by Applications (2015-2020)
Table Global Finance and Accounting BPO Consumption Market Share by Applications (2015-2020)
Figure Global Finance and Accounting BPO Consumption Share by Application (2015-2020)
Figure Global Banking & Insurance Consumption and Growth Rate (2015-2020)
Figure Global Energy & Utilities Consumption and Growth Rate (2015-2020)
Figure Global Manufacturing Consumption and Growth Rate (2015-2020)
Figure Global Retail & Hospitality Consumption and Growth Rate (2015-2020)
Figure Global Telecom Consumption and Growth Rate (2015-2020)
Figure North America Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table North America Finance and Accounting BPO Consumption by Countries (2015-2020)
Table North America Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure North America Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure United States Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Canada Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Mexico Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table Europe Finance and Accounting BPO Consumption by Countries (2015-2020)
Table Europe Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Europe Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Germany Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure France Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Italy Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Spain Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific Finance and Accounting BPO Consumption by Countries (2015-2020)
Table Asia-Pacific Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure China Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Japan Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure South Korea Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure India Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa Finance and Accounting BPO Consumption by Countries (2015-2020)
Table Middle East and Africa Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure UAE Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure South Africa Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Figure South America Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table South America Finance and Accounting BPO Consumption by Countries (2015-2020)
Table South America Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure South America Finance and Accounting BPO Consumption Market Share by Countries (2015-2020)
Figure Brazil Finance and Accounting BPO Market Consumption and Growth Rate (2015-2020)
Table Capgemini Company Profile
Table Capgemini Production, Value, Price, Gross Margin 2015-2020
Figure Capgemini Production and Growth Rate
Figure Capgemini Value ($) Market Share 2015-2020
Table WNS Company Profile
Table WNS Production, Value, Price, Gross Margin 2015-2020
Figure WNS Production and Growth Rate
Figure WNS Value ($) Market Share 2015-2020
Table Steria Company Profile
Table Steria Production, Value, Price, Gross Margin 2015-2020
Figure Steria Production and Growth Rate
Figure Steria Value ($) Market Share 2015-2020
Table EXL Service Company Profile
Table EXL Service Production, Value, Price, Gross Margin 2015-2020
Figure EXL Service Production and Growth Rate
Figure EXL Service Value ($) Market Share 2015-2020
Table Wipro Company Profile
Table Wipro Production, Value, Price, Gross Margin 2015-2020
Figure Wipro Production and Growth Rate
Figure Wipro Value ($) Market Share 2015-2020
Table InfosysBPO Company Profile
Table InfosysBPO Production, Value, Price, Gross Margin 2015-2020
Figure InfosysBPO Production and Growth Rate
Figure InfosysBPO Value ($) Market Share 2015-2020
Table HP Company Profile
Table HP Production, Value, Price, Gross Margin 2015-2020
Figure HP Production and Growth Rate
Figure HP Value ($) Market Share 2015-2020
Table Xerox/ACS Company Profile
Table Xerox/ACS Production, Value, Price, Gross Margin 2015-2020
Figure Xerox/ACS Production and Growth Rate
Figure Xerox/ACS Value ($) Market Share 2015-2020
Table IBM Company Profile
Table IBM Production, Value, Price, Gross Margin 2015-2020
Figure IBM Production and Growth Rate
Figure IBM Value ($) Market Share 2015-2020
Table TCS Ltd. Company Profile
Table TCS Ltd. Production, Value, Price, Gross Margin 2015-2020
Figure TCS Ltd. Production and Growth Rate
Figure TCS Ltd. Value ($) Market Share 2015-2020
Table Xchanging Company Profile
Table Xchanging Production, Value, Price, Gross Margin 2015-2020
Figure Xchanging Production and Growth Rate
Figure Xchanging Value ($) Market Share 2015-2020
Table Genpact Company Profile
Table Genpact Production, Value, Price, Gross Margin 2015-2020
Figure Genpact Production and Growth Rate
Figure Genpact Value ($) Market Share 2015-2020
Table Accenture Company Profile
Table Accenture Production, Value, Price, Gross Margin 2015-2020
Figure Accenture Production and Growth Rate
Figure Accenture Value ($) Market Share 2015-2020
Table Serco Company Profile
Table Serco Production, Value, Price, Gross Margin 2015-2020
Figure Serco Production and Growth Rate
Figure Serco Value ($) Market Share 2015-2020
Table Sutherland Company Profile
Table Sutherland Production, Value, Price, Gross Margin 2015-2020
Figure Sutherland Production and Growth Rate
Figure Sutherland Value ($) Market Share 2015-2020
Table Cognizant Company Profile
Table Cognizant Production, Value, Price, Gross Margin 2015-2020
Figure Cognizant Production and Growth Rate
Figure Cognizant Value ($) Market Share 2015-2020
Table Neusoft Company Profile
Table Neusoft Production, Value, Price, Gross Margin 2015-2020
Figure Neusoft Production and Growth Rate
Figure Neusoft Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Production by Types (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Production Share by Types (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Value ($) by Types (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Value Share by Types (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Consumption by Applications (2020-2025)
Table Global Finance and Accounting BPO Market Forecast Consumption Share by Applications (2020-2025)