Information technology service management (ITSM) are the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.[1]
Differing from more technology-oriented IT management approaches like network management and IT systems management,[2] IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement. The CIO WaterCoolers' annual ITSM report states that business uses ITSM "mostly in support of customer experience (35%) and service quality (48%)."[3]
We aims to provide a complete knowledgeable report so that the readers will benefit from it. The report is properly examined and compiled by industry experts and will shed light on the key information that requires from the clients.
Case numbers are resurging in parts of the world where the COVID-19 pandemic was waning, falling in places that saw huge surges recently, and just beginning to rise in previously little-impacted parts of the globe.
Studying and analyzing the impact of Coronavirus COVID-19 on the IT Service Management (ITSM) industry, the report provide in-depth analysis and professtional advices on how to face the post COIVD-19 period.
Market Segment by Product Type
Service Portfolio Management
Configuration & Change Management
Operations & Performance Management
Market Segment by Product Application
BFSI
IT & Telecommunication
Retail & Consumer Goods
Finally, the report provides detailed profile and data information analysis of leading company.
ServiceNow
Citrix Systems
BMC Software
HPE
Ivanti
IBM
Axios Systems
Cherwell Software
CA Technologies
Hornbill
Alemba
LogMein
Efecte
Freshworks
SysAid
Atlassian
ManageEngine
Micro Focus
Microsoft
EasyVista
Insights and Tools:
Projected and forecast revenue values are in constant U.S. dollars, unadjusted for inflation.
Product values and regional markets are estimated by market analyst, data analyst and people from related industry, based on companys' revenue and applications market respectively.
The data sources include but not limited to reports of companys,international organizations and governments, MMI market surveys,and related industry news.
Analyses of global market trends, with historical data, estimates for 2022 and projections of compound annual growth rates (CAGRs) through 2027
The market research includes historical and forecast data from like demand, application details, price trends, and company shares by geography, especially focuses on the key regions like United States, European Union, China, and other regions.
In addition, the report provides insight into main drivers,challenges,opportunities and risk of the market and strategies of suppliers. Key players are profiled as well with their market shares in the global market discussed.
Research Objectives
1.To study and analyze the global IT Service Management (ITSM) consumption (value) by key regions/countries, product type and application, history data from 2017 to 2021, and forecast to 2027.
2.To understand the structure of IT Service Management (ITSM) market by identifying its various subsegments.
3.Focuses on the key global IT Service Management (ITSM) manufacturers, to define, describe and analyze the value, market share, market competition landscape, Porter's five forces analysis, SWOT analysis and development plans in next few years.
4.To analyze the IT Service Management (ITSM) with respect to individual growth trends, future prospects, and their contribution to the total market.
5.To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
6.To project the consumption of IT Service Management (ITSM) submarkets, with respect to key regions (along with their respective key countries).
7.To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.
8.To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents
Global IT Service Management (ITSM) Market Status and Outlook 2022-2027
Market Study Overview
1.1 Study Objectives
1.2 IT Service Management (ITSM) Introduce
1.3 Combined with the Analysis of Macroeconomic Indicators
1.4 Brief Description of Research methods
1.5 Market Breakdown and Data Triangulation
2 Global Trend Summary
2.1 IT Service Management (ITSM) Segment by Type
2.1.1 Service Portfolio Management
2.1.2 Configuration & Change Management
2.1.3 Operations & Performance Management
2.2 Market Analysis by Application
2.2.1 BFSI
2.2.2 IT & Telecommunication
2.2.3 Retail & Consumer Goods
2.3 Global IT Service Management (ITSM) Market Comparison by Regions (2017-2027)
2.3.1 Global IT Service Management (ITSM) Market Size (2017-2027)
2.3.2 North America IT Service Management (ITSM) Status and Prospect (2017-2027)
2.3.3 Europe IT Service Management (ITSM) Status and Prospect (2017-2027)
2.3.4 Asia-pacific IT Service Management (ITSM) Status and Prospect (2017-2027)
2.3.5 South America IT Service Management (ITSM) Status and Prospect (2017-2027)
2.3.6 Middle East & Africa IT Service Management (ITSM) Status and Prospect (2017-2027)
2.5 Coronavirus Disease 2019 (Covid-19): IT Service Management (ITSM) Industry Impact
2.5.1 IT Service Management (ITSM) Business Impact Assessment - Covid-19
2.5.2 Market Trends and IT Service Management (ITSM) Potential Opportunities in the COVID-19 Landscape
2.5.3 Measures / Proposal against Covid-19
3 Competition by Vendors
3.1 Global IT Service Management (ITSM) Revenue and Market Share by Vendors (2017-2022)
3.2 Global IT Service Management (ITSM) Industry Concentration Ratio (CR5 and HHI)
3.3 Top 5 IT Service Management (ITSM) Vendors Market Share
3.4 Top 10 IT Service Management (ITSM) Vendors Market Share
3.5 Date of Key Vendors Enter into IT Service Management (ITSM) Market
3.6 Key Vendors IT Service Management (ITSM) Product Offered
3.7 Mergers & Acquisitions Planning
4 Analysis of IT Service Management (ITSM) Industry Key Vendors
4.1 ServiceNow
4.1.1 Company Details
4.1.2 Product Introduction, Application and Specification
4.1.3 ServiceNow IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.1.4 Main Business Overview
4.1.5 ServiceNow News
4.2 Citrix Systems
4.2.1 Company Details
4.2.2 Product Introduction, Application and Specification
4.2.3 Citrix Systems IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.2.4 Main Business Overview
4.2.5 Citrix Systems News
4.3 BMC Software
4.3.1 Company Details
4.3.2 Product Introduction, Application and Specification
4.3.3 BMC Software IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.3.4 Main Business Overview
4.3.5 BMC Software News
4.4 HPE
4.4.1 Company Details
4.4.2 Product Introduction, Application and Specification
4.4.3 HPE IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.4.4 Main Business Overview
4.4.5 HPE News
4.5 Ivanti
4.5.1 Company Details
4.5.2 Product Introduction, Application and Specification
4.5.3 Ivanti IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.5.4 Main Business Overview
4.5.5 Ivanti News
4.6 IBM
4.6.1 Company Details
4.6.2 Product Introduction, Application and Specification
4.6.3 IBM IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.6.4 Main Business Overview
4.6.5 IBM News
4.7 Axios Systems
4.7.1 Company Details
4.7.2 Product Introduction, Application and Specification
4.7.3 Axios Systems IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.7.4 Main Business Overview
4.7.5 Axios Systems News
4.8 Cherwell Software
4.8.1 Company Details
4.8.2 Product Introduction, Application and Specification
4.8.3 Cherwell Software IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.8.4 Main Business Overview
4.8.5 Cherwell Software News
4.9 CA Technologies
4.9.1 Company Details
4.9.2 Product Introduction, Application and Specification
4.9.3 CA Technologies IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.9.4 Main Business Overview
4.9.5 CA Technologies News
4.10 Hornbill
4.10.1 Company Details
4.10.2 Product Introduction, Application and Specification
4.10.3 Hornbill IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.10.4 Main Business Overview
4.10.5 Hornbill News
4.11 Alemba
4.11.1 Company Details
4.11.2 Product Introduction, Application and Specification
4.11.3 Alemba IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.11.4 Main Business Overview
4.11.5 Alemba News
4.12 LogMein
4.12.1 Company Details
4.12.2 Product Introduction, Application and Specification
4.12.3 LogMein IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.12.4 Main Business Overview
4.12.5 LogMein News
4.13 Efecte
4.13.1 Company Details
4.13.2 Product Introduction, Application and Specification
4.13.3 Efecte IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.13.4 Main Business Overview
4.13.5 Efecte News
4.14 Freshworks
4.14.1 Company Details
4.14.2 Product Introduction, Application and Specification
4.14.3 Freshworks IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.14.4 Main Business Overview
4.14.5 Freshworks News
4.15 SysAid
4.15.1 Company Details
4.15.2 Product Introduction, Application and Specification
4.15.3 SysAid IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.15.4 Main Business Overview
4.15.5 SysAid News
4.16 Atlassian
4.16.1 Company Details
4.16.2 Product Introduction, Application and Specification
4.16.3 Atlassian IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.16.4 Main Business Overview
4.16.5 Atlassian News
4.17 ManageEngine
4.17.1 Company Details
4.17.2 Product Introduction, Application and Specification
4.17.3 ManageEngine IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.17.4 Main Business Overview
4.17.5 ManageEngine News
4.18 Micro Focus
4.18.1 Company Details
4.18.2 Product Introduction, Application and Specification
4.18.3 Micro Focus IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.18.4 Main Business Overview
4.18.5 Micro Focus News
4.19 Microsoft
4.19.1 Company Details
4.19.2 Product Introduction, Application and Specification
4.19.3 Microsoft IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.19.4 Main Business Overview
4.19.5 Microsoft News
4.20 EasyVista
4.20.1 Company Details
4.20.2 Product Introduction, Application and Specification
4.20.3 EasyVista IT Service Management (ITSM) Gross Margin, and Revenue (2017-2022)
4.20.4 Main Business Overview
4.20.5 EasyVista News
5 Global IT Service Management (ITSM) Market Size Categorized by Regions
5.1 Global IT Service Management (ITSM) Revenue and Market Share by Regions
5.2 North America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
5.3 Europe IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
5.4 Asia-pacific IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
5.5 South America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
5.6 Middle East & Africa IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
6 North America IT Service Management (ITSM) Market Size Categorized by Countries
6.1 North America IT Service Management (ITSM) Revenue and Market Share by Countries
6.1.1 North America IT Service Management (ITSM) Market Size by Countries (2017-2022)
6.1.2 United States IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
6.1.3 Canada IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
6.1.4 Mexico IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
6.2 North America IT Service Management (ITSM) Revenue (Value) by Vendors
6.3 North America IT Service Management (ITSM) Revenue and Market Share by Type (2017-2022)
6.4 North America IT Service Management (ITSM) Revenue and Market Share by Application (2017-2022)
7 Europe IT Service Management (ITSM) Market Size Categorized by Countries
7.1 Europe IT Service Management (ITSM) Revenue and Market Share by Countries
7.1.1 Europe IT Service Management (ITSM) Market Size by Countries (2017-2022)
7.1.2 Germany IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.1.3 UK IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.1.4 France IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.1.5 Russia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.1.6 Italy IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.1.7 Spain IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
7.2 Europe IT Service Management (ITSM) Revenue (Value) by Vendors
7.3 Europe IT Service Management (ITSM) Revenue and Market Share by Type (2017-2022)
7.4 Europe IT Service Management (ITSM) Revenue and Market Share by Application (2017-2022)
8 Asia-pacific IT Service Management (ITSM) Market Size Categorized by Countries
8.1 Asia-pacific IT Service Management (ITSM) Revenue and Market Share by Countries
8.1.1 Asia-pacific IT Service Management (ITSM) Market Size by Countries (2017-2022)
8.1.2 China IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.1.3 South Korea IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.1.4 Japan IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.1.5 Australia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.1.6 India IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.1.7 Southeast Asia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
8.2 Asia-pacific IT Service Management (ITSM) Revenue (Value) by Vendors
8.3 Asia-pacific IT Service Management (ITSM) Revenue and Market Share by Type (2017-2022)
8.4 Asia-pacific IT Service Management (ITSM) Revenue and Market Share by Application (2017-2022)
9 South America IT Service Management (ITSM) Market Size Categorized by Countries
9.1 South America IT Service Management (ITSM) Revenue and Market Share by Countries
9.1.1 South America IT Service Management (ITSM) Market Size by Countries (2017-2022)
9.1.2 Brazil IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
9.1.3 Chile IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
9.2 South America IT Service Management (ITSM) Revenue and Market Share by Type (2017-2022)
9.3 South America IT Service Management (ITSM) Revenue and Market Share by Application (2017-2022)
10 Middle East and Africa IT Service Management (ITSM) Market Size Categorized by Countries
10.1 Middle East and Africa IT Service Management (ITSM) Revenue and Market Share by Countries
10.1.1 Middle East and Africa IT Service Management (ITSM) Market Size by Countries (2017-2022)
10.1.2 GCC Countries IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
10.1.3 Turkey IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
10.1.4 Egypt IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
10.1.5 South Africa IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
10.2 Middle East and Africa IT Service Management (ITSM) Revenue and Market Share by Type
10.3 Middle East and Africa IT Service Management (ITSM) Revenue Market Share by Application (2017-2022)
11 Global IT Service Management (ITSM) Market Segment by Type
11.1 Global IT Service Management (ITSM) Revenue and Market Share by Type (2017-2022)
11.2 Service Portfolio Management Revenue Growth Rate and Price
11.3 Configuration & Change Management Revenue Growth Rate and Price
11.4 Operations & Performance Management Revenue Growth Rate and Price
12 Global IT Service Management (ITSM) Market Segment by Application
12.1 Global IT Service Management (ITSM) Revenue Market Share by Application (2017-2022)
12.2 BFSI Revenue Growth Rate (2017-2022)
12.3 IT & Telecommunication Revenue Growth Rate (2017-2022)
12.4 Retail & Consumer Goods Revenue Growth Rate (2017-2022)
13 Global IT Service Management (ITSM) Market Forecast
13.1 Global IT Service Management (ITSM) Revenue and Growth Rate (2022-2027)
13.2 IT Service Management (ITSM) Market Forecast by Regions (2022-2027)
13.2.1 North America IT Service Management (ITSM) Market Forecast (2022-2027)
13.2.2 Europe IT Service Management (ITSM) Market Forecast (2022-2027)
13.2.3 Asia-Pacific IT Service Management (ITSM) Market Forecast (2022-2027)
13.2.4 South America IT Service Management (ITSM) Market Forecast (2022-2027)
13.2.5 Middle East & Africa IT Service Management (ITSM) Market Forecast (2022-2027)
13.3 IT Service Management (ITSM) Market Forecast by Type (2022-2027)
13.3.1 Global IT Service Management (ITSM) Revenue Forecast by Type (2022-2027)
13.3.2 Global IT Service Management (ITSM) Market Share Forecast by Type (2022-2027)
13.4 IT Service Management (ITSM) Market Forecast by Application (2022-2027)
13.4.1 Global IT Service Management (ITSM) Revenue Forecast by Application (2022-2027)
14 Market Analysis
14.1.1 Market overview
14.1.2 Market Opportunities
14.1.3 Market Risk
14.1.4 Market Driving Force
14.1.5 Porter's Five Forces Analysis
14.1.6 SWOT Analysis
15 Downstream Market Analysis
15.1 Macro Analysis of Down Markets
15.2 Key Players in Down Markets
16 Research Findings and Conclusion
List of Tables and Figures
Figure Product Picture IT Service Management (ITSM)
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Figure Part of Our External Database
Figure Key Executives Interviewed
Table Global IT Service Management (ITSM) Market Size (Million US$) by Type
Figure Global Market Share of IT Service Management (ITSM) by Type in 2021
Figure Service Portfolio Management Picture
Figure Configuration & Change Management Picture
Figure Operations & Performance Management Picture
Table Global IT Service Management (ITSM) Market Size (Million US$) by Application
Figure Global IT Service Management (ITSM) Market Share by Application in 2021
Figure BFSI Picture
Figure IT & Telecommunication Picture
Figure Retail & Consumer Goods Picture
Table Global IT Service Management (ITSM) Comparison by Regions (M USD) 2017-2027
Figure Global IT Service Management (ITSM) Market Size (Million US$) (2017-2027)
Figure North America IT Service Management (ITSM) Revenue (Million US$) Growth Rate (2017-2027)
Figure Europe IT Service Management (ITSM) Revenue (Million US$) Growth Rate (2017-2027)
Figure Asia-pacific IT Service Management (ITSM) Revenue (Million US$) Growth Rate (2017-2027)
Figure South America IT Service Management (ITSM) Revenue (Million US$) Growth Rate (2017-2027)
Figure Middle East & Africa IT Service Management (ITSM) Revenue (Million US$) Growth Rate (2017-2027)
Table Business Impact Assessment - Covid-19
Table Market Trends and IT Service Management (ITSM) Potential Opportunities in the COVID-19 Landscape
Table Measures / Proposal against Covid-19
Table Global IT Service Management (ITSM) Revenue by Vendors (2017-2022)
Figure Global IT Service Management (ITSM) Revenue Market Share by Vendors in 2021
Table Global IT Service Management (ITSM) Vendors Market Concentration Ratio (CR5 and HHI)
Figure Top 5 IT Service Management (ITSM) Vendors (Revenue) Market Share in 2021
Figure Top 10 IT Service Management (ITSM) Vendors (Revenue) Market Share in 2021
Table Date of Key Vendors Enter into IT Service Management (ITSM) Market
Table Key Vendors IT Service Management (ITSM) Product Type
Table ServiceNow Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of ServiceNow
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of ServiceNow 2017-2022
Table ServiceNow Main Business
Table ServiceNow Recent Development
Table Citrix Systems Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Citrix Systems
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Citrix Systems 2017-2022
Table Citrix Systems Main Business
Table Citrix Systems Recent Development
Table Citrix Systems Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Citrix Systems
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Citrix Systems 2017-2022
Table Citrix Systems Main Business
Table Citrix Systems Recent Development
Table BMC Software Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of BMC Software
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of BMC Software 2017-2022
Table BMC Software Main Business
Table BMC Software Recent Development
Table HPE Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of HPE
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of HPE 2017-2022
Table HPE Main Business
Table HPE Recent Development
Table Ivanti Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Ivanti
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Ivanti 2017-2022
Table Ivanti Main Business
Table Ivanti Recent Development
Table IBM Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of IBM
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of IBM 2017-2022
Table IBM Main Business
Table IBM Recent Development
Table Axios Systems Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Axios Systems
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Axios Systems 2017-2022
Table Axios Systems Main Business
Table Axios Systems Recent Development
Table Cherwell Software Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Cherwell Software
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Cherwell Software 2017-2022
Table Cherwell Software Main Business
Table Cherwell Software Recent Development
Table CA Technologies Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of CA Technologies
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of CA Technologies 2017-2022
Table CA Technologies Main Business
Table CA Technologies Recent Development
Table Hornbill Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Hornbill
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Hornbill 2017-2022
Table Hornbill Main Business
Table Hornbill Recent Development
Table Alemba Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Alemba
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Alemba 2017-2022
Table Alemba Main Business
Table Alemba Recent Development
Table LogMein Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of LogMein
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of LogMein 2017-2022
Table LogMein Main Business
Table LogMein Recent Development
Table Efecte Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Efecte
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Efecte 2017-2022
Table Efecte Main Business
Table Efecte Recent Development
Table Freshworks Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Freshworks
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Freshworks 2017-2022
Table Freshworks Main Business
Table Freshworks Recent Development
Table SysAid Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of SysAid
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of SysAid 2017-2022
Table SysAid Main Business
Table SysAid Recent Development
Table Atlassian Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Atlassian
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Atlassian 2017-2022
Table Atlassian Main Business
Table Atlassian Recent Development
Table ManageEngine Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of ManageEngine
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of ManageEngine 2017-2022
Table ManageEngine Main Business
Table ManageEngine Recent Development
Table Micro Focus Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Micro Focus
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Micro Focus 2017-2022
Table Micro Focus Main Business
Table Micro Focus Recent Development
Table Microsoft Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of Microsoft
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of Microsoft 2017-2022
Table Microsoft Main Business
Table Microsoft Recent Development
Table EasyVista Company Profile
Table IT Service Management (ITSM) Product Introduction, Application and Specification of EasyVista
Table IT Service Management (ITSM) Revenue (M USD) and Gross Margin of EasyVista 2017-2022
Table EasyVista Main Business
Table EasyVista Recent Development
Table Mergers & Acquisitions Planning
Figure Global IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Global IT Service Management (ITSM) Revenue by Regions (2017-2022)
Figure Global IT Service Management (ITSM) Revenue Market Share by Regions in 2021
Figure North America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Europe IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Asia-pacific IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure South America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Middle East & Africa IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure North America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table North America IT Service Management (ITSM) Market Size by Countries (2017-2022)
Table North America IT Service Management (ITSM) Market Share by Countries (2017-2022)
Figure North America IT Service Management (ITSM) Market Share by Countries in 2021
Figure United States IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Canada IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Mexico IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table North America IT Service Management (ITSM) Revenue by Vendors (2021)
Figure North America IT Service Management (ITSM) Revenue Market Share by Vendors in 2021
Table North America IT Service Management (ITSM) Revenue by Type (2017-2022)
Table North America IT Service Management (ITSM) Share by Type (2017-2022)
Table North America IT Service Management (ITSM) Revenue by Application (2017-2022)
Table North America IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Figure Europe IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Europe IT Service Management (ITSM) Market Size by Countries (2017-2022)
Table Europe IT Service Management (ITSM) Revenue Market Share by Countries (2017-2022)
Figure Europe IT Service Management (ITSM) Revenue Market Share by Countries in 2021
Figure Germany IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure UK IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure France IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Russia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Italy IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Spain IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Europe IT Service Management (ITSM) Revenue by Vendors (2021)
Figure Europe IT Service Management (ITSM) Revenue Market Share by Vendors in 2021
Table Europe IT Service Management (ITSM) Revenue by Type (2017-2022)
Table Europe IT Service Management (ITSM) Revenue Share by Type (2017-2022)
Table Europe IT Service Management (ITSM) Revenue by Application (2017-2022)
Table Europe IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Figure Asia-pacific IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Market Size by Countries (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Revenue Market Share by Countries (2017-2022)
Figure Asia-pacific IT Service Management (ITSM) Revenue Market Share by Countries in 2021
Figure China IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure South Korea IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Japan IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Australia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure India IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Southeast Asia IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Revenue by Vendors (2021)
Figure Asia-pacific IT Service Management (ITSM) Revenue Market Share by Vendors in 2021
Table Asia-pacific IT Service Management (ITSM) Revenue by Type (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Revenue Share by Type (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Revenue by Application (2017-2022)
Table Asia-pacific IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Figure South America IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table South America IT Service Management (ITSM) Revenue Market Size by Countries (2017-2022)
Table South America IT Service Management (ITSM) Revenue Market Share by Countries (2017-2022)
Figure South America IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure Brazil IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Chile IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table South America IT Service Management (ITSM) Revenue s by Type (2017-2022)
Table South America IT Service Management (ITSM) Revenue Share by Type (2017-2022)
Table South America IT Service Management (ITSM) Revenue by Application (2017-2022)
Table South America IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Figure Middle East and Africa IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Market Size by Countries (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Sales Market Share by Countries (2017-2022)
Figure Middle East and Africa IT Service Management (ITSM) Sales Market Share by Countries in 2019
Figure GCC Countries IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Turkey IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure Egypt IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Figure South Africa IT Service Management (ITSM) Revenue and Growth Rate (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Revenue by Type (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Revenue Share by Type (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Revenue by Application (2017-2022)
Table Middle East and Africa IT Service Management (ITSM) Revenue Share by Application (2017-2022)
Table Global IT Service Management (ITSM) Revenue by Type (2017-2022)
Table Global IT Service Management (ITSM) Revenue Market Share by Type (2017-2022)
Figure Global IT Service Management (ITSM) Revenue Market Share by Type in 2019
Figure Global Service Portfolio Management Revenue and Growth Rate (2017-2022)
Figure Global Configuration & Change Management Revenue and Growth Rate (2017-2022)
Figure Global Operations & Performance Management Revenue and Growth Rate (2017-2022)
Table Global IT Service Management (ITSM) Revenue by Application (2017-2022)
Table Global IT Service Management (ITSM) Revenue Market Share by Application (2017-2022)
Figure Global IT Service Management (ITSM) Revenue Market Share by Application in 2021
Figure Global BFSI Revenue Growth Rate (2017-2022)
Figure Global IT & Telecommunication Revenue Growth Rate (2017-2022)
Figure Global Retail & Consumer Goods Revenue Growth Rate (2017-2022)
Figure Global IT Service Management (ITSM) Revenue and Growth Rate (2022-2027)
Table Global IT Service Management (ITSM) Revenue Forecast by Regions (2022-2027)
Table Global IT Service Management (ITSM) Market Share Forecast by Regions (2022-2027)
Figure North America Revenue IT Service Management (ITSM) Market Forecast (2022-2027)
Figure Europe Revenue IT Service Management (ITSM) Market Forecast (2022-2027)
Figure Asia-Pacific Revenue IT Service Management (ITSM) Market Forecast (2022-2027)
Figure South America Revenue IT Service Management (ITSM) Market Forecast (2022-2027)
Figure Middle East & Africa Revenue IT Service Management (ITSM) Market Forecast (2022-2027)
Table Global IT Service Management (ITSM) Revenue Forecast by Type (2022-2027)
Table Global IT Service Management (ITSM) Market Share Forecast by Type (2022-2027)
Table Global IT Service Management (ITSM) Revenue Forecast by Application (2022-2027)
Table Global IT Service Management (ITSM) Market Share Forecast by Application (2022-2027)
Table Market Opportunities in Next Few Years
Table Market Risks Analysis
Table Market Drivers
Figure Porter's Five Forces Analysis
Table Macro Analysis of Down Markets
Table Key Players in Down Markets
Table Key Players of Downstream Markets
Figure Author List
ServiceNow
Citrix Systems
BMC Software
HPE
Ivanti
IBM
Axios Systems
Cherwell Software
CA Technologies
Hornbill
Alemba
LogMein
Efecte
Freshworks
SysAid
Atlassian
ManageEngine
Micro Focus
Microsoft
EasyVista