This report contains market size and forecasts of Helpdesk Outsourcing in Global, including the following market information:
Global Helpdesk Outsourcing Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global Helpdesk Outsourcing market was valued at xx million in 2020 and is projected to reach US$ xx million by 2027, at a CAGR of xx% during the forecast period.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Helpdesk Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Helpdesk Outsourcing Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global Helpdesk Outsourcing Market Segment Percentages, By Type, 2020 (%)
Outsourcing Level 1
Outsourcing Level 2
Technical Helpdesk Support Services
China Helpdesk Outsourcing Market, By Application, 2016-2021, 2022-2027 ($ millions)
China Helpdesk Outsourcing Market Segment Percentages, By Application, 2020 (%)
Automotive
Consumer Goods
IT
Telecommunication
Oil & Gas
Others
Global Helpdesk Outsourcing Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global Helpdesk Outsourcing Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Total Helpdesk Outsourcing Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total Helpdesk Outsourcing Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
Qcom Outsourcing
ABS
ActivSupport
CGS
4Results
Adaptive
AlfaVox
Batyckie Centrum Biznesu
Business Support Solution
Call Center Inter Galatica
Table of Contents
1 Introduction to Research & Analysis Reports
1.1 Helpdesk Outsourcing Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Helpdesk Outsourcing Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Helpdesk Outsourcing Overall Market Size
2.1 Global Helpdesk Outsourcing Market Size: 2021 VS 2027
2.2 Global Helpdesk Outsourcing Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Helpdesk Outsourcing Players in Global Market
3.2 Top Global Helpdesk Outsourcing Companies Ranked by Revenue
3.3 Global Helpdesk Outsourcing Revenue by Companies
3.4 Top 3 and Top 5 Helpdesk Outsourcing Companies in Global Market, by Revenue in 2020
3.5 Global Companies Helpdesk Outsourcing Product Type
3.6 Tier 1, Tier 2 and Tier 3 Helpdesk Outsourcing Players in Global Market
3.6.1 List of Global Tier 1 Helpdesk Outsourcing Companies
3.6.2 List of Global Tier 2 and Tier 3 Helpdesk Outsourcing Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Helpdesk Outsourcing Market Size Markets, 2021 & 2027
4.1.2 Outsourcing Level 1
4.1.3 Outsourcing Level 2
4.1.4 Technical Helpdesk Support Services
4.2 By Type - Global Helpdesk Outsourcing Revenue & Forecasts
4.2.1 By Type - Global Helpdesk Outsourcing Revenue, 2016-2021
4.2.2 By Type - Global Helpdesk Outsourcing Revenue, 2022-2027
4.2.3 By Type - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Helpdesk Outsourcing Market Size, 2021 & 2027
5.1.2 Automotive
5.1.3 Consumer Goods
5.1.4 IT
5.1.5 Telecommunication
5.1.6 Oil & Gas
5.1.7 Others
5.2 By Application - Global Helpdesk Outsourcing Revenue & Forecasts
5.2.1 By Application - Global Helpdesk Outsourcing Revenue, 2016-2021
5.2.2 By Application - Global Helpdesk Outsourcing Revenue, 2022-2027
5.2.3 By Application - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Helpdesk Outsourcing Market Size, 2021 & 2027
6.2 By Region - Global Helpdesk Outsourcing Revenue & Forecasts
6.2.1 By Region - Global Helpdesk Outsourcing Revenue, 2016-2021
6.2.2 By Region - Global Helpdesk Outsourcing Revenue, 2022-2027
6.2.3 By Region - Global Helpdesk Outsourcing Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Helpdesk Outsourcing Revenue, 2016-2027
6.3.2 US Helpdesk Outsourcing Market Size, 2016-2027
6.3.3 Canada Helpdesk Outsourcing Market Size, 2016-2027
6.3.4 Mexico Helpdesk Outsourcing Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Helpdesk Outsourcing Revenue, 2016-2027
6.4.2 Germany Helpdesk Outsourcing Market Size, 2016-2027
6.4.3 France Helpdesk Outsourcing Market Size, 2016-2027
6.4.4 U.K. Helpdesk Outsourcing Market Size, 2016-2027
6.4.5 Italy Helpdesk Outsourcing Market Size, 2016-2027
6.4.6 Russia Helpdesk Outsourcing Market Size, 2016-2027
6.4.7 Nordic Countries Helpdesk Outsourcing Market Size, 2016-2027
6.4.8 Benelux Helpdesk Outsourcing Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Helpdesk Outsourcing Revenue, 2016-2027
6.5.2 China Helpdesk Outsourcing Market Size, 2016-2027
6.5.3 Japan Helpdesk Outsourcing Market Size, 2016-2027
6.5.4 South Korea Helpdesk Outsourcing Market Size, 2016-2027
6.5.5 Southeast Asia Helpdesk Outsourcing Market Size, 2016-2027
6.5.6 India Helpdesk Outsourcing Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Helpdesk Outsourcing Revenue, 2016-2027
6.6.2 Brazil Helpdesk Outsourcing Market Size, 2016-2027
6.6.3 Argentina Helpdesk Outsourcing Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Helpdesk Outsourcing Revenue, 2016-2027
6.7.2 Turkey Helpdesk Outsourcing Market Size, 2016-2027
6.7.3 Israel Helpdesk Outsourcing Market Size, 2016-2027
6.7.4 Saudi Arabia Helpdesk Outsourcing Market Size, 2016-2027
6.7.5 UAE Helpdesk Outsourcing Market Size, 2016-2027
7 Players Profiles
7.1 Qcom Outsourcing
7.1.1 Qcom Outsourcing Corporate Summary
7.1.2 Qcom Outsourcing Business Overview
7.1.3 Qcom Outsourcing Helpdesk Outsourcing Major Product Offerings
7.1.4 Qcom Outsourcing Helpdesk Outsourcing Revenue in Global (2016-2021)
7.1.5 Qcom Outsourcing Key News
7.2 ABS
7.2.1 ABS Corporate Summary
7.2.2 ABS Business Overview
7.2.3 ABS Helpdesk Outsourcing Major Product Offerings
7.2.4 ABS Helpdesk Outsourcing Revenue in Global (2016-2021)
7.2.5 ABS Key News
7.3 ActivSupport
7.3.1 ActivSupport Corporate Summary
7.3.2 ActivSupport Business Overview
7.3.3 ActivSupport Helpdesk Outsourcing Major Product Offerings
7.3.4 ActivSupport Helpdesk Outsourcing Revenue in Global (2016-2021)
7.3.5 ActivSupport Key News
7.4 CGS
7.4.1 CGS Corporate Summary
7.4.2 CGS Business Overview
7.4.3 CGS Helpdesk Outsourcing Major Product Offerings
7.4.4 CGS Helpdesk Outsourcing Revenue in Global (2016-2021)
7.4.5 CGS Key News
7.5 4Results
7.5.1 4Results Corporate Summary
7.5.2 4Results Business Overview
7.5.3 4Results Helpdesk Outsourcing Major Product Offerings
7.5.4 4Results Helpdesk Outsourcing Revenue in Global (2016-2021)
7.5.5 4Results Key News
7.6 Adaptive
7.6.1 Adaptive Corporate Summary
7.6.2 Adaptive Business Overview
7.6.3 Adaptive Helpdesk Outsourcing Major Product Offerings
7.6.4 Adaptive Helpdesk Outsourcing Revenue in Global (2016-2021)
7.6.5 Adaptive Key News
7.7 AlfaVox
7.7.1 AlfaVox Corporate Summary
7.7.2 AlfaVox Business Overview
7.7.3 AlfaVox Helpdesk Outsourcing Major Product Offerings
7.4.4 AlfaVox Helpdesk Outsourcing Revenue in Global (2016-2021)
7.7.5 AlfaVox Key News
7.8 Batyckie Centrum Biznesu
7.8.1 Batyckie Centrum Biznesu Corporate Summary
7.8.2 Batyckie Centrum Biznesu Business Overview
7.8.3 Batyckie Centrum Biznesu Helpdesk Outsourcing Major Product Offerings
7.8.4 Batyckie Centrum Biznesu Helpdesk Outsourcing Revenue in Global (2016-2021)
7.8.5 Batyckie Centrum Biznesu Key News
7.9 Business Support Solution
7.9.1 Business Support Solution Corporate Summary
7.9.2 Business Support Solution Business Overview
7.9.3 Business Support Solution Helpdesk Outsourcing Major Product Offerings
7.9.4 Business Support Solution Helpdesk Outsourcing Revenue in Global (2016-2021)
7.9.5 Business Support Solution Key News
7.10 Call Center Inter Galatica
7.10.1 Call Center Inter Galatica Corporate Summary
7.10.2 Call Center Inter Galatica Business Overview
7.10.3 Call Center Inter Galatica Helpdesk Outsourcing Major Product Offerings
7.10.4 Call Center Inter Galatica Helpdesk Outsourcing Revenue in Global (2016-2021)
7.10.5 Call Center Inter Galatica Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Helpdesk Outsourcing Market Opportunities & Trends in Global Market
Table 2. Helpdesk Outsourcing Market Drivers in Global Market
Table 3. Helpdesk Outsourcing Market Restraints in Global Market
Table 4. Key Players of Helpdesk Outsourcing in Global Market
Table 5. Top Helpdesk Outsourcing Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Helpdesk Outsourcing Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Helpdesk Outsourcing Revenue Share by Companies, 2016-2021
Table 8. Global Companies Helpdesk Outsourcing Product Type
Table 9. List of Global Tier 1 Helpdesk Outsourcing Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Helpdesk Outsourcing Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type