This report contains market size and forecasts of Interactive Voice Response Systems in Global, including the following market information:
Global Interactive Voice Response Systems Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global Interactive Voice Response Systems market was valued at xx million in 2020 and is projected to reach US$ xx million by 2027, at a CAGR of xx% during the forecast period.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Interactive Voice Response Systems companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Interactive Voice Response Systems Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global Interactive Voice Response Systems Market Segment Percentages, By Type, 2020 (%)
On-premises
Cloud-based
China Interactive Voice Response Systems Market, By Application, 2016-2021, 2022-2027 ($ millions)
China Interactive Voice Response Systems Market Segment Percentages, By Application, 2020 (%)
Government/Public Sector
BFSI
IT and Telecommunication
Energy and Power
Retail and E-Commerce
Manufacturing
Healthcare
Others
Global Interactive Voice Response Systems Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global Interactive Voice Response Systems Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Total Interactive Voice Response Systems Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total Interactive Voice Response Systems Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
IBM
Accenture
Cisco
CrowdStrike
FireEye
McAfee
NTT
Optiv
Rapid7
Symantec
Trustwave
Verizon
Booz Allen Hamilton
Stroz Friedberg (AON)
Check Point
Secureworks (Dell)
BAE Systems
PricewaterhouseCoopers (PWC)
Cylance
DXC
RSA
Deloitte
KPMG International
Ernst & Young
Table of Contents
1 Introduction to Research & Analysis Reports
1.1 Interactive Voice Response Systems Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Interactive Voice Response Systems Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Interactive Voice Response Systems Overall Market Size
2.1 Global Interactive Voice Response Systems Market Size: 2021 VS 2027
2.2 Global Interactive Voice Response Systems Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Interactive Voice Response Systems Players in Global Market
3.2 Top Global Interactive Voice Response Systems Companies Ranked by Revenue
3.3 Global Interactive Voice Response Systems Revenue by Companies
3.4 Top 3 and Top 5 Interactive Voice Response Systems Companies in Global Market, by Revenue in 2020
3.5 Global Companies Interactive Voice Response Systems Product Type
3.6 Tier 1, Tier 2 and Tier 3 Interactive Voice Response Systems Players in Global Market
3.6.1 List of Global Tier 1 Interactive Voice Response Systems Companies
3.6.2 List of Global Tier 2 and Tier 3 Interactive Voice Response Systems Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Interactive Voice Response Systems Market Size Markets, 2021 & 2027
4.1.2 On-premises
4.1.3 Cloud-based
4.2 By Type - Global Interactive Voice Response Systems Revenue & Forecasts
4.2.1 By Type - Global Interactive Voice Response Systems Revenue, 2016-2021
4.2.2 By Type - Global Interactive Voice Response Systems Revenue, 2022-2027
4.2.3 By Type - Global Interactive Voice Response Systems Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Interactive Voice Response Systems Market Size, 2021 & 2027
5.1.2 Government/Public Sector
5.1.3 BFSI
5.1.4 IT and Telecommunication
5.1.5 Energy and Power
5.1.6 Retail and E-Commerce
5.1.7 Manufacturing
5.1.8 Healthcare
5.1.9 Others
5.2 By Application - Global Interactive Voice Response Systems Revenue & Forecasts
5.2.1 By Application - Global Interactive Voice Response Systems Revenue, 2016-2021
5.2.2 By Application - Global Interactive Voice Response Systems Revenue, 2022-2027
5.2.3 By Application - Global Interactive Voice Response Systems Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Interactive Voice Response Systems Market Size, 2021 & 2027
6.2 By Region - Global Interactive Voice Response Systems Revenue & Forecasts
6.2.1 By Region - Global Interactive Voice Response Systems Revenue, 2016-2021
6.2.2 By Region - Global Interactive Voice Response Systems Revenue, 2022-2027
6.2.3 By Region - Global Interactive Voice Response Systems Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Interactive Voice Response Systems Revenue, 2016-2027
6.3.2 US Interactive Voice Response Systems Market Size, 2016-2027
6.3.3 Canada Interactive Voice Response Systems Market Size, 2016-2027
6.3.4 Mexico Interactive Voice Response Systems Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Interactive Voice Response Systems Revenue, 2016-2027
6.4.2 Germany Interactive Voice Response Systems Market Size, 2016-2027
6.4.3 France Interactive Voice Response Systems Market Size, 2016-2027
6.4.4 U.K. Interactive Voice Response Systems Market Size, 2016-2027
6.4.5 Italy Interactive Voice Response Systems Market Size, 2016-2027
6.4.6 Russia Interactive Voice Response Systems Market Size, 2016-2027
6.4.7 Nordic Countries Interactive Voice Response Systems Market Size, 2016-2027
6.4.8 Benelux Interactive Voice Response Systems Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Interactive Voice Response Systems Revenue, 2016-2027
6.5.2 China Interactive Voice Response Systems Market Size, 2016-2027
6.5.3 Japan Interactive Voice Response Systems Market Size, 2016-2027
6.5.4 South Korea Interactive Voice Response Systems Market Size, 2016-2027
6.5.5 Southeast Asia Interactive Voice Response Systems Market Size, 2016-2027
6.5.6 India Interactive Voice Response Systems Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Interactive Voice Response Systems Revenue, 2016-2027
6.6.2 Brazil Interactive Voice Response Systems Market Size, 2016-2027
6.6.3 Argentina Interactive Voice Response Systems Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Interactive Voice Response Systems Revenue, 2016-2027
6.7.2 Turkey Interactive Voice Response Systems Market Size, 2016-2027
6.7.3 Israel Interactive Voice Response Systems Market Size, 2016-2027
6.7.4 Saudi Arabia Interactive Voice Response Systems Market Size, 2016-2027
6.7.5 UAE Interactive Voice Response Systems Market Size, 2016-2027
7 Players Profiles
7.1 IBM
7.1.1 IBM Corporate Summary
7.1.2 IBM Business Overview
7.1.3 IBM Interactive Voice Response Systems Major Product Offerings
7.1.4 IBM Interactive Voice Response Systems Revenue in Global (2016-2021)
7.1.5 IBM Key News
7.2 Accenture
7.2.1 Accenture Corporate Summary
7.2.2 Accenture Business Overview
7.2.3 Accenture Interactive Voice Response Systems Major Product Offerings
7.2.4 Accenture Interactive Voice Response Systems Revenue in Global (2016-2021)
7.2.5 Accenture Key News
7.3 Cisco
7.3.1 Cisco Corporate Summary
7.3.2 Cisco Business Overview
7.3.3 Cisco Interactive Voice Response Systems Major Product Offerings
7.3.4 Cisco Interactive Voice Response Systems Revenue in Global (2016-2021)
7.3.5 Cisco Key News
7.4 CrowdStrike
7.4.1 CrowdStrike Corporate Summary
7.4.2 CrowdStrike Business Overview
7.4.3 CrowdStrike Interactive Voice Response Systems Major Product Offerings
7.4.4 CrowdStrike Interactive Voice Response Systems Revenue in Global (2016-2021)
7.4.5 CrowdStrike Key News
7.5 FireEye
7.5.1 FireEye Corporate Summary
7.5.2 FireEye Business Overview
7.5.3 FireEye Interactive Voice Response Systems Major Product Offerings
7.5.4 FireEye Interactive Voice Response Systems Revenue in Global (2016-2021)
7.5.5 FireEye Key News
7.6 McAfee
7.6.1 McAfee Corporate Summary
7.6.2 McAfee Business Overview
7.6.3 McAfee Interactive Voice Response Systems Major Product Offerings
7.6.4 McAfee Interactive Voice Response Systems Revenue in Global (2016-2021)
7.6.5 McAfee Key News
7.7 NTT
7.7.1 NTT Corporate Summary
7.7.2 NTT Business Overview
7.7.3 NTT Interactive Voice Response Systems Major Product Offerings
7.4.4 NTT Interactive Voice Response Systems Revenue in Global (2016-2021)
7.7.5 NTT Key News
7.8 Optiv
7.8.1 Optiv Corporate Summary
7.8.2 Optiv Business Overview
7.8.3 Optiv Interactive Voice Response Systems Major Product Offerings
7.8.4 Optiv Interactive Voice Response Systems Revenue in Global (2016-2021)
7.8.5 Optiv Key News
7.9 Rapid7
7.9.1 Rapid7 Corporate Summary
7.9.2 Rapid7 Business Overview
7.9.3 Rapid7 Interactive Voice Response Systems Major Product Offerings
7.9.4 Rapid7 Interactive Voice Response Systems Revenue in Global (2016-2021)
7.9.5 Rapid7 Key News
7.10 Symantec
7.10.1 Symantec Corporate Summary
7.10.2 Symantec Business Overview
7.10.3 Symantec Interactive Voice Response Systems Major Product Offerings
7.10.4 Symantec Interactive Voice Response Systems Revenue in Global (2016-2021)
7.10.5 Symantec Key News
7.11 Trustwave
7.11.1 Trustwave Corporate Summary
7.11.2 Trustwave Business Overview
7.11.3 Trustwave Interactive Voice Response Systems Major Product Offerings
7.11.4 Trustwave Interactive Voice Response Systems Revenue in Global (2016-2021)
7.11.5 Trustwave Key News
7.12 Verizon
7.12.1 Verizon Corporate Summary
7.12.2 Verizon Business Overview
7.12.3 Verizon Interactive Voice Response Systems Major Product Offerings
7.12.4 Verizon Interactive Voice Response Systems Revenue in Global (2016-2021)
7.12.5 Verizon Key News
7.13 Booz Allen Hamilton
7.13.1 Booz Allen Hamilton Corporate Summary
7.13.2 Booz Allen Hamilton Business Overview
7.13.3 Booz Allen Hamilton Interactive Voice Response Systems Major Product Offerings
7.13.4 Booz Allen Hamilton Interactive Voice Response Systems Revenue in Global (2016-2021)
7.13.5 Booz Allen Hamilton Key News
7.14 Stroz Friedberg (AON)
7.14.1 Stroz Friedberg (AON) Corporate Summary
7.14.2 Stroz Friedberg (AON) Business Overview
7.14.3 Stroz Friedberg (AON) Interactive Voice Response Systems Major Product Offerings
7.14.4 Stroz Friedberg (AON) Interactive Voice Response Systems Revenue in Global (2016-2021)
7.14.5 Stroz Friedberg (AON) Key News
7.15 Check Point
7.15.1 Check Point Corporate Summary
7.15.2 Check Point Business Overview
7.15.3 Check Point Interactive Voice Response Systems Major Product Offerings
7.15.4 Check Point Interactive Voice Response Systems Revenue in Global (2016-2021)
7.15.5 Check Point Key News
7.16 Secureworks (Dell)
7.16.1 Secureworks (Dell) Corporate Summary
7.16.2 Secureworks (Dell) Business Overview
7.16.3 Secureworks (Dell) Interactive Voice Response Systems Major Product Offerings
7.16.4 Secureworks (Dell) Interactive Voice Response Systems Revenue in Global (2016-2021)
7.16.5 Secureworks (Dell) Key News
7.17 BAE Systems
7.17.1 BAE Systems Corporate Summary
7.17.2 BAE Systems Business Overview
7.17.3 BAE Systems Interactive Voice Response Systems Major Product Offerings
7.17.4 BAE Systems Interactive Voice Response Systems Revenue in Global (2016-2021)
7.17.5 BAE Systems Key News
7.18 PricewaterhouseCoopers (PWC)
7.18.1 PricewaterhouseCoopers (PWC) Corporate Summary
7.18.2 PricewaterhouseCoopers (PWC) Business Overview
7.18.3 PricewaterhouseCoopers (PWC) Interactive Voice Response Systems Major Product Offerings
7.18.4 PricewaterhouseCoopers (PWC) Interactive Voice Response Systems Revenue in Global (2016-2021)
7.18.5 PricewaterhouseCoopers (PWC) Key News
7.19 Cylance
7.19.1 Cylance Corporate Summary
7.19.2 Cylance Business Overview
7.19.3 Cylance Interactive Voice Response Systems Major Product Offerings
7.19.4 Cylance Interactive Voice Response Systems Revenue in Global (2016-2021)
7.19.5 Cylance Key News
7.20 DXC
7.20.1 DXC Corporate Summary
7.20.2 DXC Business Overview
7.20.3 DXC Interactive Voice Response Systems Major Product Offerings
7.20.4 DXC Interactive Voice Response Systems Revenue in Global (2016-2021)
7.20.5 DXC Key News
7.21 RSA
7.21.1 RSA Corporate Summary
7.21.2 RSA Business Overview
7.21.3 RSA Interactive Voice Response Systems Major Product Offerings
7.21.4 RSA Interactive Voice Response Systems Revenue in Global (2016-2021)
7.21.5 RSA Key News
7.22 Deloitte
7.22.1 Deloitte Corporate Summary
7.22.2 Deloitte Business Overview
7.22.3 Deloitte Interactive Voice Response Systems Major Product Offerings
7.22.4 Deloitte Interactive Voice Response Systems Revenue in Global (2016-2021)
7.22.5 Deloitte Key News
7.23 KPMG International
7.23.1 KPMG International Corporate Summary
7.23.2 KPMG International Business Overview
7.23.3 KPMG International Interactive Voice Response Systems Major Product Offerings
7.23.4 KPMG International Interactive Voice Response Systems Revenue in Global (2016-2021)
7.23.5 KPMG International Key News
7.24 Ernst & Young
7.24.1 Ernst & Young Corporate Summary
7.24.2 Ernst & Young Business Overview
7.24.3 Ernst & Young Interactive Voice Response Systems Major Product Offerings
7.24.4 Ernst & Young Interactive Voice Response Systems Revenue in Global (2016-2021)
7.24.5 Ernst & Young Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Interactive Voice Response Systems Market Opportunities & Trends in Global Market
Table 2. Interactive Voice Response Systems Market Drivers in Global Market
Table 3. Interactive Voice Response Systems Market Restraints in Global Market
Table 4. Key Players of Interactive Voice Response Systems in Global Market
Table 5. Top Interactive Voice Response Systems Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Interactive Voice Response Systems Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Interactive Voice Response Systems Revenue Share by Companies, 2016-2021
Table 8. Global Companies Interactive Voice Response Systems Product Type
Table 9. List of Global Tier 1 Interactive Voice Response Systems Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Interactive Voice Response Systems Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type
IBM
Accenture
Cisco
CrowdStrike
FireEye
McAfee
NTT
Optiv
Rapid7
Symantec
Trustwave
Verizon
Booz Allen Hamilton
Stroz Friedberg (AON)
Check Point
Secureworks (Dell)
BAE Systems
PricewaterhouseCoopers (PWC)
Cylance
DXC
RSA
Deloitte
KPMG International
Ernst & Young