Mobile Customer Relationship Management Market - Global Outlook and Forecast 2021-2027

Code: RW00014616200
Market Monitor Global
Nov-2021
Technology, Media, & Telecommunications
91 Pages

This report contains market size and forecasts of Mobile Customer Relationship Management in Global, including the following market information:
Global Mobile Customer Relationship Management Market Revenue, 2016-2021, 2022-2027, ($ millions)
Global top five companies in 2020 (%)
The global Mobile Customer Relationship Management market was valued at xx million in 2020 and is projected to reach US$ xx million by 2027, at a CAGR of xx% during the forecast period.
Publisher has surveyed the Mobile Customer Relationship Management companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Mobile Customer Relationship Management Market, By Type, 2016-2021, 2022-2027 ($ millions)
Global Mobile Customer Relationship Management Market Segment Percentages, By Type, 2020 (%)
On-premise
Cloud

China Mobile Customer Relationship Management Market, By Application, 2016-2021, 2022-2027 ($ millions)
China Mobile Customer Relationship Management Market Segment Percentages, By Application, 2020 (%)
BFSI
Government
Retail
Healthcare
Manufacturing
Other

Global Mobile Customer Relationship Management Market, By Region and Country, 2016-2021, 2022-2027 ($ Millions)
Global Mobile Customer Relationship Management Market Segment Percentages, By Region and Country, 2020 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa

Competitor Analysis
The report also provides analysis of leading market participants including:
Total Mobile Customer Relationship Management Market Competitors Revenues in Global, by Players 2016-2021 (Estimated), ($ millions)
Total Mobile Customer Relationship Management Market Competitors Revenues Share in Global, by Players 2020 (%)
Further, the report presents profiles of competitors in the market, including the following:
Salesforce.com
Zoho
IBM
Microsoft
Oracle
SAP SE
Sybase
Kony Solutions
Resco.net
Software AG
Repsly, Inc

Table of Contents

1 Introduction to Research & Analysis Reports
1.1 Mobile Customer Relationship Management Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Mobile Customer Relationship Management Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Mobile Customer Relationship Management Overall Market Size
2.1 Global Mobile Customer Relationship Management Market Size: 2021 VS 2027
2.2 Global Mobile Customer Relationship Management Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Mobile Customer Relationship Management Players in Global Market
3.2 Top Global Mobile Customer Relationship Management Companies Ranked by Revenue
3.3 Global Mobile Customer Relationship Management Revenue by Companies
3.4 Top 3 and Top 5 Mobile Customer Relationship Management Companies in Global Market, by Revenue in 2020
3.5 Global Companies Mobile Customer Relationship Management Product Type
3.6 Tier 1, Tier 2 and Tier 3 Mobile Customer Relationship Management Players in Global Market
3.6.1 List of Global Tier 1 Mobile Customer Relationship Management Companies
3.6.2 List of Global Tier 2 and Tier 3 Mobile Customer Relationship Management Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Mobile Customer Relationship Management Market Size Markets, 2021 & 2027
4.1.2 On-premise
4.1.3 Cloud
4.2 By Type - Global Mobile Customer Relationship Management Revenue & Forecasts
4.2.1 By Type - Global Mobile Customer Relationship Management Revenue, 2016-2021
4.2.2 By Type - Global Mobile Customer Relationship Management Revenue, 2022-2027
4.2.3 By Type - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Mobile Customer Relationship Management Market Size, 2021 & 2027
5.1.2 BFSI
5.1.3 Government
5.1.4 Retail
5.1.5 Healthcare
5.1.6 Manufacturing
5.1.7 Other
5.2 By Application - Global Mobile Customer Relationship Management Revenue & Forecasts
5.2.1 By Application - Global Mobile Customer Relationship Management Revenue, 2016-2021
5.2.2 By Application - Global Mobile Customer Relationship Management Revenue, 2022-2027
5.2.3 By Application - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Mobile Customer Relationship Management Market Size, 2021 & 2027
6.2 By Region - Global Mobile Customer Relationship Management Revenue & Forecasts
6.2.1 By Region - Global Mobile Customer Relationship Management Revenue, 2016-2021
6.2.2 By Region - Global Mobile Customer Relationship Management Revenue, 2022-2027
6.2.3 By Region - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Mobile Customer Relationship Management Revenue, 2016-2027
6.3.2 US Mobile Customer Relationship Management Market Size, 2016-2027
6.3.3 Canada Mobile Customer Relationship Management Market Size, 2016-2027
6.3.4 Mexico Mobile Customer Relationship Management Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Mobile Customer Relationship Management Revenue, 2016-2027
6.4.2 Germany Mobile Customer Relationship Management Market Size, 2016-2027
6.4.3 France Mobile Customer Relationship Management Market Size, 2016-2027
6.4.4 U.K. Mobile Customer Relationship Management Market Size, 2016-2027
6.4.5 Italy Mobile Customer Relationship Management Market Size, 2016-2027
6.4.6 Russia Mobile Customer Relationship Management Market Size, 2016-2027
6.4.7 Nordic Countries Mobile Customer Relationship Management Market Size, 2016-2027
6.4.8 Benelux Mobile Customer Relationship Management Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Mobile Customer Relationship Management Revenue, 2016-2027
6.5.2 China Mobile Customer Relationship Management Market Size, 2016-2027
6.5.3 Japan Mobile Customer Relationship Management Market Size, 2016-2027
6.5.4 South Korea Mobile Customer Relationship Management Market Size, 2016-2027
6.5.5 Southeast Asia Mobile Customer Relationship Management Market Size, 2016-2027
6.5.6 India Mobile Customer Relationship Management Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Mobile Customer Relationship Management Revenue, 2016-2027
6.6.2 Brazil Mobile Customer Relationship Management Market Size, 2016-2027
6.6.3 Argentina Mobile Customer Relationship Management Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Mobile Customer Relationship Management Revenue, 2016-2027
6.7.2 Turkey Mobile Customer Relationship Management Market Size, 2016-2027
6.7.3 Israel Mobile Customer Relationship Management Market Size, 2016-2027
6.7.4 Saudi Arabia Mobile Customer Relationship Management Market Size, 2016-2027
6.7.5 UAE Mobile Customer Relationship Management Market Size, 2016-2027
7 Players Profiles
7.1 Salesforce.com
7.1.1 Salesforce.com Corporate Summary
7.1.2 Salesforce.com Business Overview
7.1.3 Salesforce.com Mobile Customer Relationship Management Major Product Offerings
7.1.4 Salesforce.com Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.1.5 Salesforce.com Key News
7.2 Zoho
7.2.1 Zoho Corporate Summary
7.2.2 Zoho Business Overview
7.2.3 Zoho Mobile Customer Relationship Management Major Product Offerings
7.2.4 Zoho Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.2.5 Zoho Key News
7.3 IBM
7.3.1 IBM Corporate Summary
7.3.2 IBM Business Overview
7.3.3 IBM Mobile Customer Relationship Management Major Product Offerings
7.3.4 IBM Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.3.5 IBM Key News
7.4 Microsoft
7.4.1 Microsoft Corporate Summary
7.4.2 Microsoft Business Overview
7.4.3 Microsoft Mobile Customer Relationship Management Major Product Offerings
7.4.4 Microsoft Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.4.5 Microsoft Key News
7.5 Oracle
7.5.1 Oracle Corporate Summary
7.5.2 Oracle Business Overview
7.5.3 Oracle Mobile Customer Relationship Management Major Product Offerings
7.5.4 Oracle Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.5.5 Oracle Key News
7.6 SAP SE
7.6.1 SAP SE Corporate Summary
7.6.2 SAP SE Business Overview
7.6.3 SAP SE Mobile Customer Relationship Management Major Product Offerings
7.6.4 SAP SE Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.6.5 SAP SE Key News
7.7 Sybase
7.7.1 Sybase Corporate Summary
7.7.2 Sybase Business Overview
7.7.3 Sybase Mobile Customer Relationship Management Major Product Offerings
7.4.4 Sybase Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.7.5 Sybase Key News
7.8 Kony Solutions
7.8.1 Kony Solutions Corporate Summary
7.8.2 Kony Solutions Business Overview
7.8.3 Kony Solutions Mobile Customer Relationship Management Major Product Offerings
7.8.4 Kony Solutions Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.8.5 Kony Solutions Key News
7.9 Resco.net
7.9.1 Resco.net Corporate Summary
7.9.2 Resco.net Business Overview
7.9.3 Resco.net Mobile Customer Relationship Management Major Product Offerings
7.9.4 Resco.net Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.9.5 Resco.net Key News
7.10 Software AG
7.10.1 Software AG Corporate Summary
7.10.2 Software AG Business Overview
7.10.3 Software AG Mobile Customer Relationship Management Major Product Offerings
7.10.4 Software AG Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.10.5 Software AG Key News
7.11 Repsly, Inc
7.11.1 Repsly, Inc Corporate Summary
7.11.2 Repsly, Inc Business Overview
7.11.3 Repsly, Inc Mobile Customer Relationship Management Major Product Offerings
7.11.4 Repsly, Inc Mobile Customer Relationship Management Revenue in Global (2016-2021)
7.11.5 Repsly, Inc Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List of Tables
Table 1. Mobile Customer Relationship Management Market Opportunities & Trends in Global Market
Table 2. Mobile Customer Relationship Management Market Drivers in Global Market
Table 3. Mobile Customer Relationship Management Market Restraints in Global Market
Table 4. Key Players of Mobile Customer Relationship Management in Global Market
Table 5. Top Mobile Customer Relationship Management Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Mobile Customer Relationship Management Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Mobile Customer Relationship Management Revenue Share by Companies, 2016-2021
Table 8. Global Companies Mobile Customer Relationship Management Product Type
Table 9. List of Global Tier 1 Mobile Customer Relationship Management Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Mobile Customer Relationship Management Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type - Global Mobile Customer Relationship Management Revenue, (US$, Mn), 2021 VS 2027
Table 12. By Type - Mobile Customer Relationship Management Revenue in Global (US$, Mn), 2016-2021
Table 13. By Type - Mobile Customer Relationship Management Revenue in Global (US$, Mn), 2022-2027
Table 14. By Application - Global Mobile Customer Relationship Management Revenue, (US$, Mn), 2021 VS 2027
Table 15. By Application - Mobile Customer Relationship Management Revenue in Global (US$, Mn), 2016-2021
Table 16. By Application - Mobile Customer Relationship Management Revenue in Global (US$, Mn), 2022-2027
Table 17. By Region - Global Mobile Customer Relationship Management Revenue, (US$, Mn), 2021 VS 2027
Table 18. By Region - Global Mobile Customer Relationship Management Revenue (US$, Mn), 2016-2021
Table 19. By Region - Global Mobile Customer Relationship Management Revenue (US$, Mn), 2022-2027
Table 20. By Country - North America Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2021
Table 21. By Country - North America Mobile Customer Relationship Management Revenue, (US$, Mn), 2022-2027
Table 22. By Country - Europe Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2021
Table 23. By Country - Europe Mobile Customer Relationship Management Revenue, (US$, Mn), 2022-2027
Table 24. By Region - Asia Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2021
Table 25. By Region - Asia Mobile Customer Relationship Management Revenue, (US$, Mn), 2022-2027
Table 26. By Country - South America Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2021
Table 27. By Country - South America Mobile Customer Relationship Management Revenue, (US$, Mn), 2022-2027
Table 28. By Country - Middle East & Africa Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2021
Table 29. By Country - Middle East & Africa Mobile Customer Relationship Management Revenue, (US$, Mn), 2022-2027
Table 30. Salesforce.com Corporate Summary
Table 31. Salesforce.com Mobile Customer Relationship Management Product Offerings
Table 32. Salesforce.com Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 33. Zoho Corporate Summary
Table 34. Zoho Mobile Customer Relationship Management Product Offerings
Table 35. Zoho Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 36. IBM Corporate Summary
Table 37. IBM Mobile Customer Relationship Management Product Offerings
Table 38. IBM Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 39. Microsoft Corporate Summary
Table 40. Microsoft Mobile Customer Relationship Management Product Offerings
Table 41. Microsoft Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 42. Oracle Corporate Summary
Table 43. Oracle Mobile Customer Relationship Management Product Offerings
Table 44. Oracle Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 45. SAP SE Corporate Summary
Table 46. SAP SE Mobile Customer Relationship Management Product Offerings
Table 47. SAP SE Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 48. Sybase Corporate Summary
Table 49. Sybase Mobile Customer Relationship Management Product Offerings
Table 50. Sybase Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 51. Kony Solutions Corporate Summary
Table 52. Kony Solutions Mobile Customer Relationship Management Product Offerings
Table 53. Kony Solutions Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 54. Resco.net Corporate Summary
Table 55. Resco.net Mobile Customer Relationship Management Product Offerings
Table 56. Resco.net Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 57. Software AG Corporate Summary
Table 58. Software AG Mobile Customer Relationship Management Product Offerings
Table 59. Software AG Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
Table 60. Repsly, Inc Corporate Summary
Table 61. Repsly, Inc Mobile Customer Relationship Management Product Offerings
Table 62. Repsly, Inc Mobile Customer Relationship Management Revenue (US$, Mn), (2016-2021)
List of Figures
Figure 1. Mobile Customer Relationship Management Segment by Type
Figure 2. Mobile Customer Relationship Management Segment by Application
Figure 3. Global Mobile Customer Relationship Management Market Overview: 2020
Figure 4. Key Caveats
Figure 5. Global Mobile Customer Relationship Management Market Size: 2021 VS 2027 (US$, Mn)
Figure 6. Global Mobile Customer Relationship Management Revenue, 2016-2027 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Mobile Customer Relationship Management Revenue in 2020
Figure 8. By Type - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 9. By Application - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 10. By Region - Global Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 11. By Country - North America Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 12. US Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 13. Canada Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 14. Mexico Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 15. By Country - Europe Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 16. Germany Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 17. France Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 18. U.K. Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 19. Italy Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 20. Russia Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 21. Nordic Countries Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 22. Benelux Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 23. By Region - Asia Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 24. China Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 25. Japan Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 26. South Korea Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 27. Southeast Asia Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 28. India Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 29. By Country - South America Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 30. Brazil Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 31. Argentina Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 32. By Country - Middle East & Africa Mobile Customer Relationship Management Revenue Market Share, 2016-2027
Figure 33. Turkey Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 34. Israel Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 35. Saudi Arabia Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 36. UAE Mobile Customer Relationship Management Revenue, (US$, Mn), 2016-2027
Figure 37. Salesforce.com Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 38. Zoho Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 39. IBM Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 40. Microsoft Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 41. Oracle Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 42. SAP SE Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 43. Sybase Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 44. Kony Solutions Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 45. Resco.net Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 46. Software AG Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 47. Repsly, Inc Mobile Customer Relationship Management Revenue Year Over Year Growth (US$, Mn) & (2016-2021)

Salesforce.com
Zoho
IBM
Microsoft
Oracle
SAP SE
Sybase
Kony Solutions
Resco.net
Software AG
Repsly, Inc

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