Unified Communication as a Service Market - Global Outlook and Forecast 2021-2027

Table of Contents

1 Introduction to Research & Analysis Reports
1.1 Unified Communication as a Service (UCaaS) Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Unified Communication as a Service (UCaaS) Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Unified Communication as a Service (UCaaS) Overall Market Size
2.1 Global Unified Communication as a Service (UCaaS) Market Size: 2021 VS 2027
2.2 Global Unified Communication as a Service (UCaaS) Market Size, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Unified Communication as a Service (UCaaS) Players in Global Market
3.2 Top Global Unified Communication as a Service (UCaaS) Companies Ranked by Revenue
3.3 Global Unified Communication as a Service (UCaaS) Revenue by Companies
3.4 Top 3 and Top 5 Unified Communication as a Service (UCaaS) Companies in Global Market, by Revenue in 2020
3.5 Global Companies Unified Communication as a Service (UCaaS) Product Type
3.6 Tier 1, Tier 2 and Tier 3 Unified Communication as a Service (UCaaS) Players in Global Market
3.6.1 List of Global Tier 1 Unified Communication as a Service (UCaaS) Companies
3.6.2 List of Global Tier 2 and Tier 3 Unified Communication as a Service (UCaaS) Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Unified Communication as a Service (UCaaS) Market Size Markets, 2021 & 2027
4.1.2 Public Cloud
4.1.3 Private Cloud
4.2 By Type - Global Unified Communication as a Service (UCaaS) Revenue & Forecasts
4.2.1 By Type - Global Unified Communication as a Service (UCaaS) Revenue, 2016-2021
4.2.2 By Type - Global Unified Communication as a Service (UCaaS) Revenue, 2022-2027
4.2.3 By Type - Global Unified Communication as a Service (UCaaS) Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Unified Communication as a Service (UCaaS) Market Size, 2021 & 2027
5.1.2 Large Enterprises
5.1.3 Small and Medium Enterprises (SMEs)
5.2 By Application - Global Unified Communication as a Service (UCaaS) Revenue & Forecasts
5.2.1 By Application - Global Unified Communication as a Service (UCaaS) Revenue, 2016-2021
5.2.2 By Application - Global Unified Communication as a Service (UCaaS) Revenue, 2022-2027
5.2.3 By Application - Global Unified Communication as a Service (UCaaS) Revenue Market Share, 2016-2027
6 Sights by Region
6.1 By Region - Global Unified Communication as a Service (UCaaS) Market Size, 2021 & 2027
6.2 By Region - Global Unified Communication as a Service (UCaaS) Revenue & Forecasts
6.2.1 By Region - Global Unified Communication as a Service (UCaaS) Revenue, 2016-2021
6.2.2 By Region - Global Unified Communication as a Service (UCaaS) Revenue, 2022-2027
6.2.3 By Region - Global Unified Communication as a Service (UCaaS) Revenue Market Share, 2016-2027
6.3 North America
6.3.1 By Country - North America Unified Communication as a Service (UCaaS) Revenue, 2016-2027
6.3.2 US Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.3.3 Canada Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.3.4 Mexico Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4 Europe
6.4.1 By Country - Europe Unified Communication as a Service (UCaaS) Revenue, 2016-2027
6.4.2 Germany Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.3 France Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.4 U.K. Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.5 Italy Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.6 Russia Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.7 Nordic Countries Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.4.8 Benelux Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.5 Asia
6.5.1 By Region - Asia Unified Communication as a Service (UCaaS) Revenue, 2016-2027
6.5.2 China Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.5.3 Japan Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.5.4 South Korea Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.5.5 Southeast Asia Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.5.6 India Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.6 South America
6.6.1 By Country - South America Unified Communication as a Service (UCaaS) Revenue, 2016-2027
6.6.2 Brazil Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.6.3 Argentina Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Unified Communication as a Service (UCaaS) Revenue, 2016-2027
6.7.2 Turkey Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.7.3 Israel Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.7.4 Saudi Arabia Unified Communication as a Service (UCaaS) Market Size, 2016-2027
6.7.5 UAE Unified Communication as a Service (UCaaS) Market Size, 2016-2027
7 Players Profiles
7.1 Microsoft
7.1.1 Microsoft Corporate Summary
7.1.2 Microsoft Business Overview
7.1.3 Microsoft Unified Communication as a Service (UCaaS) Major Product Offerings
7.1.4 Microsoft Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.1.5 Microsoft Key News
7.2 RingCentral
7.2.1 RingCentral Corporate Summary
7.2.2 RingCentral Business Overview
7.2.3 RingCentral Unified Communication as a Service (UCaaS) Major Product Offerings
7.2.4 RingCentral Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.2.5 RingCentral Key News
7.3 Comcast
7.3.1 Comcast Corporate Summary
7.3.2 Comcast Business Overview
7.3.3 Comcast Unified Communication as a Service (UCaaS) Major Product Offerings
7.3.4 Comcast Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.3.5 Comcast Key News
7.4 8x8
7.4.1 8x8 Corporate Summary
7.4.2 8x8 Business Overview
7.4.3 8x8 Unified Communication as a Service (UCaaS) Major Product Offerings
7.4.4 8x8 Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.4.5 8x8 Key News
7.5 Cisco
7.5.1 Cisco Corporate Summary
7.5.2 Cisco Business Overview
7.5.3 Cisco Unified Communication as a Service (UCaaS) Major Product Offerings
7.5.4 Cisco Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.5.5 Cisco Key News
7.6 Google
7.6.1 Google Corporate Summary
7.6.2 Google Business Overview
7.6.3 Google Unified Communication as a Service (UCaaS) Major Product Offerings
7.6.4 Google Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.6.5 Google Key News
7.7 LogMeIn
7.7.1 LogMeIn Corporate Summary
7.7.2 LogMeIn Business Overview
7.7.3 LogMeIn Unified Communication as a Service (UCaaS) Major Product Offerings
7.4.4 LogMeIn Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.7.5 LogMeIn Key News
7.8 Mitel
7.8.1 Mitel Corporate Summary
7.8.2 Mitel Business Overview
7.8.3 Mitel Unified Communication as a Service (UCaaS) Major Product Offerings
7.8.4 Mitel Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.8.5 Mitel Key News
7.9 Fuze
7.9.1 Fuze Corporate Summary
7.9.2 Fuze Business Overview
7.9.3 Fuze Unified Communication as a Service (UCaaS) Major Product Offerings
7.9.4 Fuze Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.9.5 Fuze Key News
7.10 DialPad
7.10.1 DialPad Corporate Summary
7.10.2 DialPad Business Overview
7.10.3 DialPad Unified Communication as a Service (UCaaS) Major Product Offerings
7.10.4 DialPad Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.10.5 DialPad Key News
7.11 Vonage
7.11.1 Vonage Corporate Summary
7.11.2 Vonage Business Overview
7.11.3 Vonage Unified Communication as a Service (UCaaS) Major Product Offerings
7.11.4 Vonage Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.11.5 Vonage Key News
7.12 Windstream
7.12.1 Windstream Corporate Summary
7.12.2 Windstream Business Overview
7.12.3 Windstream Unified Communication as a Service (UCaaS) Major Product Offerings
7.12.4 Windstream Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.12.5 Windstream Key News
7.13 StarBlue
7.13.1 StarBlue Corporate Summary
7.13.2 StarBlue Business Overview
7.13.3 StarBlue Unified Communication as a Service (UCaaS) Major Product Offerings
7.13.4 StarBlue Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.13.5 StarBlue Key News
7.14 Verizon
7.14.1 Verizon Corporate Summary
7.14.2 Verizon Business Overview
7.14.3 Verizon Unified Communication as a Service (UCaaS) Major Product Offerings
7.14.4 Verizon Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.14.5 Verizon Key News
7.15 Intrado
7.15.1 Intrado Corporate Summary
7.15.2 Intrado Business Overview
7.15.3 Intrado Unified Communication as a Service (UCaaS) Major Product Offerings
7.15.4 Intrado Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.15.5 Intrado Key News
7.16 BT
7.16.1 BT Corporate Summary
7.16.2 BT Business Overview
7.16.3 BT Unified Communication as a Service (UCaaS) Major Product Offerings
7.16.4 BT Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.16.5 BT Key News
7.17 Orange S.A.
7.17.1 Orange S.A. Corporate Summary
7.17.2 Orange S.A. Business Overview
7.17.3 Orange S.A. Unified Communication as a Service (UCaaS) Major Product Offerings
7.17.4 Orange S.A. Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.17.5 Orange S.A. Key News
7.18 Tata Communications
7.18.1 Tata Communications Corporate Summary
7.18.2 Tata Communications Business Overview
7.18.3 Tata Communications Unified Communication as a Service (UCaaS) Major Product Offerings
7.18.4 Tata Communications Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.18.5 Tata Communications Key News
7.19 Zoom
7.19.1 Zoom Corporate Summary
7.19.2 Zoom Business Overview
7.19.3 Zoom Unified Communication as a Service (UCaaS) Major Product Offerings
7.19.4 Zoom Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.19.5 Zoom Key News
7.20 Wildix
7.20.1 Wildix Corporate Summary
7.20.2 Wildix Business Overview
7.20.3 Wildix Unified Communication as a Service (UCaaS) Major Product Offerings
7.20.4 Wildix Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.20.5 Wildix Key News
7.21 Unify
7.21.1 Unify Corporate Summary
7.21.2 Unify Business Overview
7.21.3 Unify Unified Communication as a Service (UCaaS) Major Product Offerings
7.21.4 Unify Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.21.5 Unify Key News
7.22 Nextiva
7.22.1 Nextiva Corporate Summary
7.22.2 Nextiva Business Overview
7.22.3 Nextiva Unified Communication as a Service (UCaaS) Major Product Offerings
7.22.4 Nextiva Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.22.5 Nextiva Key News
7.23 NTT Communications
7.23.1 NTT Communications Corporate Summary
7.23.2 NTT Communications Business Overview
7.23.3 NTT Communications Unified Communication as a Service (UCaaS) Major Product Offerings
7.23.4 NTT Communications Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.23.5 NTT Communications Key News
7.24 Masergy
7.24.1 Masergy Corporate Summary
7.24.2 Masergy Business Overview
7.24.3 Masergy Unified Communication as a Service (UCaaS) Major Product Offerings
7.24.4 Masergy Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.24.5 Masergy Key News
7.25 Avaya
7.25.1 Avaya Corporate Summary
7.25.2 Avaya Business Overview
7.25.3 Avaya Unified Communication as a Service (UCaaS) Major Product Offerings
7.25.4 Avaya Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.25.5 Avaya Key News
7.26 PanTerra Networks
7.26.1 PanTerra Networks Corporate Summary
7.26.2 PanTerra Networks Business Overview
7.26.3 PanTerra Networks Unified Communication as a Service (UCaaS) Major Product Offerings
7.26.4 PanTerra Networks Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.26.5 PanTerra Networks Key News
7.27 NEC
7.27.1 NEC Corporate Summary
7.27.2 NEC Business Overview
7.27.3 NEC Unified Communication as a Service (UCaaS) Major Product Offerings
7.27.4 NEC Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.27.5 NEC Key News
7.28 Voyant
7.28.1 Voyant Corporate Summary
7.28.2 Voyant Business Overview
7.28.3 Voyant Unified Communication as a Service (UCaaS) Major Product Offerings
7.28.4 Voyant Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.28.5 Voyant Key News
7.29 CenturyLink
7.29.1 CenturyLink Corporate Summary
7.29.2 CenturyLink Business Overview
7.29.3 CenturyLink Unified Communication as a Service (UCaaS) Major Product Offerings
7.29.4 CenturyLink Unified Communication as a Service (UCaaS) Revenue in Global (2016-2021)
7.29.5 CenturyLink Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer


List of Tables
Table 1. Unified Communication as a Service (UCaaS) Market Opportunities & Trends in Global Market
Table 2. Unified Communication as a Service (UCaaS) Market Drivers in Global Market
Table 3. Unified Communication as a Service (UCaaS) Market Restraints in Global Market
Table 4. Key Players of Unified Communication as a Service (UCaaS) in Global Market
Table 5. Top Unified Communication as a Service (UCaaS) Players in Global Market, Ranking by Revenue (2019)
Table 6. Global Unified Communication as a Service (UCaaS) Revenue by Companies, (US$, Mn), 2016-2021
Table 7. Global Unified Communication as a Service (UCaaS) Revenue Share by Companies, 2016-2021
Table 8. Global Companies Unified Communication as a Service (UCaaS) Product Type
Table 9. List of Global Tier 1 Unified Communication as a Service (UCaaS) Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Unified Communication as a Service (UCaaS) Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type